Azure Fundamentals Exam Discount link Not Working

JADALA GANGADHAR 5 Reputation points
2026-04-23T03:48:41.2233333+00:00

Dear Microsoft Certification Support Team,

I hope you are doing well.

I attended the Microsoft Azure Virtual Training Day: Fundamentals and received an email stating that I am eligible for a 50% discount on the certification exam.

However, I would like to inform you that the discount is not being applied. I have used the same registration link provided in the email and logged in with the same email ID that I used to register for the event, but the offer is still not reflecting while booking the exam.

I request you to kindly check this issue and help me apply the discount so that I can proceed with scheduling my exam.

Here are my details for your reference:

  • Name: JADALA.GANGADHAR
  • Registered Email ID: ******@gmail.com
  • Event Name: Microsoft Azure Virtual Training Day: Fundamentals

Please let me know if any additional information is required from my side.

Thank you for your support.

Community Center | Not monitored

2 answers

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  1. AI answer

    2026-04-23T03:49:08.4333333+00:00

    The discount from Microsoft Azure Virtual Training Day: Fundamentals is tied to the email address used for the event registration and must be redeemed during the exam scheduling process. Since the discount is not appearing even though the correct link and email are being used, direct support intervention is required.

    Take these steps:

    1. Start the exam registration from the official exam page using the Schedule exam button and sign in with the same Microsoft account used for the event.
    2. Ensure the same email address used to register for the Virtual Training Day is entered when prompted for discounts (event attendee email). For many events, this is the email used to register for the event.
    3. Proceed to checkout and verify whether the discount is applied automatically. If using a voucher code (if one was provided), it must be entered on the Pearson VUE payment screen under Add Voucher or Promo Code.

    If the discount still does not appear, contact support so they can check eligibility and correct the discount on the backend:

    • Use Microsoft Certification Support for help with scheduling and discounts. A moderator typically responds within one business day.
    • If the offer was delivered as a voucher code (for example, via a Pearson/MindHub email) and the code is not working, contact Pearson VUE/MindHub support as indicated in the voucher terms so they can validate or replace the code.

    Because this is an account- and eligibility-specific issue, only support can verify the event registration, discount eligibility, and correct application of the offer to the profile.


    References:

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