Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to sign into azure due to inactivity
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hari srinivasan
0
Reputation points
Error code: interaction_required
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e48cc61d-7dc7-4e4e-9d39-b6d3bb9c3900 Correlation ID: 019db618-f18d-7f21-a505-441222df4c26 Timestamp: 2026-04-22 16:49:40Z
Debugging information
Browser ID: a4411c16-9ef0-413f-bb06-7ab6d3500877
Unable to contact support either, and clicking on support goes to a circular loop back to this page.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-04-22T17:03:32.72+00:00 Hello hari srinivasan,
We need few details to proceed further. Please check your
Private messagestab and provide those details.
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