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There is no exception process to renew a Microsoft certification after it has expired, even in cases such as illness. Once a certification passes its expiration date, the only option is to earn it again by passing the required exam.
Renewal is only possible during the six-month window before the certification expires, via the free online renewal assessment on Microsoft Learn. After the expiration date, the renewal link is no longer available and cannot be reinstated.
For any further questions or to confirm details specific to the account, contact Microsoft Credentials Support using the official support channel.
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