Why were Robux gift cards removed from Microsoft Rewards?

Question

Why were Robux gift cards removed from Microsoft Rewards?

Ryan Joby 30

Hello, I used to redeem my Microsoft Rewards points for Roblox gift cards (400, 800, or 1,000 Robux). Recently, I noticed that these options are no longer available in the Rewards catalog.

Could someone from Microsoft or the community explain:

Why the Robux gift cards were removed?
Whether this is a temporary change or a permanent removal?
If there are alternative ways to use Microsoft Rewards points to purchase Robux (for example, through Microsoft Store or Xbox gift cards)?

Thank you for your help!

ZV 30 Reputation points

2026-05-09T05:05:54.91+00:00

It could be that due to the current issues and moderations that Roblox has done as of late, and how it's been affecting their ideal brand, Microsoft might've realized the pressure and the current backlash Roblox faced because of certain events a year ago leading to this point, thereupon leading to why there might not be anymore Roblox Digital Cards. It's either that, or that the restocking of Roblox Digital Cards is still undergoing. Either way, it would seem that when searching for why there's no more Roblox Digital Cards, it's because they applied the removal on April 8. So for those, probably including you and me, who have tried to save up enough points for those digital cards, it might not be available anymore, or that it could be available, but restocking is taking time.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-05-11T13:55:36.6166667+00:00

Hi,

Thank you for sharing your perspective with the community.
Venux alberto 0 Reputation points

2026-06-22T00:45:24.6166667+00:00

bro is 22 of june and nothing of gift cards, bro come on!
muhammad musa khan 5 Reputation points

2026-07-04T17:35:52.3466667+00:00

hey i was wondering in my country it shows that i can buy the 800 and 1000 robux giftcards so a code go into my inbox if i redeem or no
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-07-05T08:53:10.6033333+00:00

Hi muhammad musa khan,

If the 800 or 1000 Robux reward is available in your Microsoft Rewards redeem page and the redemption goes through successfully, you should receive a digital Roblox code/card for that reward.

Please check the email linked to your Microsoft account, including Junk/Spam, and also check your Microsoft Rewards order history. For your privacy, don’t share the code or your email address publicly.

If you redeem it but don’t receive the code, please contact https://rewards.bing.com/support so they can check the redemption status for your account.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
sdtgbhnf 0 Reputation points

2026-08-13T13:36:38.24+00:00

So, I went to Malaysia for about a week and I brought my phone and it said if I kept earning points there, I would be able to use the Malaysian Bing rewards experience I don't know if it's related but the last I checked I could buy 800 and 1000 robux on my phone but not on my computer
ram steven b Librado 0 Reputation points

2026-08-14T12:41:01.5966667+00:00

Is there any way to get robux from Microsoft rewards in the Philippines because I've been saving points for robux but the robux gift card is removed from the catalog also
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-14T14:31:15.51+00:00

Hi sdtgbhnf,

Thanks for the details. Since you were only visiting Malaysia, please continue using Microsoft Rewards in your home region and avoid changing your account region or using a VPN.

Now that you’re home, sign out and back in, then check the Rewards redemption page. If the Robux options still differ between devices, please contact Microsoft Rewards Support for an account-specific review. Thank you for your understanding.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-14T14:33:48.58+00:00

Hi ram steven b Librado,

I understand you’ve been saving your points specifically for Robux. Unfortunately, Rewards offers can vary by country or region, and some gift cards may be temporarily unavailable or removed from the catalog. I cannot confirm when they will return, so please check the Rewards redemption page periodically for current offers. You can also contact Microsoft Rewards Support for account-specific assistance.

Thank you so much for your understanding.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
sdtgbhnf 0 Reputation points

2026-08-17T07:52:13.24+00:00

Ok so the day after I left that comment I checked again and it was gone but today the roblox gift card back - at least on my computer. I have yet to check my phone. It's 840 robux and 1050 robux. I'm not sure if it's affected by my gold membership or they just decided to change it.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-18T10:38:42.95+00:00

Hi sdtgbhnf,

Thank you for coming back and sharing the update. It’s good to hear that the Robux rewards are now showing again on your computer.

Microsoft Rewards offers and denominations can change depending on the current catalog, region, account eligibility, and availability. There is no confirmed information indicating that the change to 840 and 1,050 Robux is related to a Roblox Premium or Gold membership.

Since you recently traveled, please continue using Microsoft Rewards in your actual location and avoid using a VPN or manually changing your account region. If the catalog still differs between your phone and computer, please make sure both devices are signed in to the same Microsoft account, then check the Microsoft Rewards redemption page again.

If the difference continues, you can contact Microsoft Rewards Support so the team can review the catalog availability for your account and region.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

4 answers

Your answer

ZV 30 Reputation points

2026-05-09T05:05:54.91+00:00

It could be that due to the current issues and moderations that Roblox has done as of late, and how it's been affecting their ideal brand, Microsoft might've realized the pressure and the current backlash Roblox faced because of certain events a year ago leading to this point, thereupon leading to why there might not be anymore Roblox Digital Cards. It's either that, or that the restocking of Roblox Digital Cards is still undergoing. Either way, it would seem that when searching for why there's no more Roblox Digital Cards, it's because they applied the removal on April 8. So for those, probably including you and me, who have tried to save up enough points for those digital cards, it might not be available anymore, or that it could be available, but restocking is taking time.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-05-11T13:55:36.6166667+00:00

Hi,

Thank you for sharing your perspective with the community.
Venux alberto 0 Reputation points

2026-06-22T00:45:24.6166667+00:00

bro is 22 of june and nothing of gift cards, bro come on!
muhammad musa khan 5 Reputation points

2026-07-04T17:35:52.3466667+00:00

hey i was wondering in my country it shows that i can buy the 800 and 1000 robux giftcards so a code go into my inbox if i redeem or no
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-07-05T08:53:10.6033333+00:00

Hi muhammad musa khan,

If the 800 or 1000 Robux reward is available in your Microsoft Rewards redeem page and the redemption goes through successfully, you should receive a digital Roblox code/card for that reward.

Please check the email linked to your Microsoft account, including Junk/Spam, and also check your Microsoft Rewards order history. For your privacy, don’t share the code or your email address publicly.

If you redeem it but don’t receive the code, please contact https://rewards.bing.com/support so they can check the redemption status for your account.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
sdtgbhnf 0 Reputation points

2026-08-13T13:36:38.24+00:00

So, I went to Malaysia for about a week and I brought my phone and it said if I kept earning points there, I would be able to use the Malaysian Bing rewards experience I don't know if it's related but the last I checked I could buy 800 and 1000 robux on my phone but not on my computer
ram steven b Librado 0 Reputation points

2026-08-14T12:41:01.5966667+00:00

Is there any way to get robux from Microsoft rewards in the Philippines because I've been saving points for robux but the robux gift card is removed from the catalog also
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-14T14:31:15.51+00:00

Hi sdtgbhnf,

Thanks for the details. Since you were only visiting Malaysia, please continue using Microsoft Rewards in your home region and avoid changing your account region or using a VPN.

Now that you’re home, sign out and back in, then check the Rewards redemption page. If the Robux options still differ between devices, please contact Microsoft Rewards Support for an account-specific review. Thank you for your understanding.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-14T14:33:48.58+00:00

Hi ram steven b Librado,

I understand you’ve been saving your points specifically for Robux. Unfortunately, Rewards offers can vary by country or region, and some gift cards may be temporarily unavailable or removed from the catalog. I cannot confirm when they will return, so please check the Rewards redemption page periodically for current offers. You can also contact Microsoft Rewards Support for account-specific assistance.

Thank you so much for your understanding.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
sdtgbhnf 0 Reputation points

2026-08-17T07:52:13.24+00:00

Ok so the day after I left that comment I checked again and it was gone but today the roblox gift card back - at least on my computer. I have yet to check my phone. It's 840 robux and 1050 robux. I'm not sure if it's affected by my gold membership or they just decided to change it.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-18T10:38:42.95+00:00

Hi sdtgbhnf,

Thank you for coming back and sharing the update. It’s good to hear that the Robux rewards are now showing again on your computer.

Microsoft Rewards offers and denominations can change depending on the current catalog, region, account eligibility, and availability. There is no confirmed information indicating that the change to 840 and 1,050 Robux is related to a Roblox Premium or Gold membership.

Since you recently traveled, please continue using Microsoft Rewards in your actual location and avoid using a VPN or manually changing your account region. If the catalog still differs between your phone and computer, please make sure both devices are signed in to the same Microsoft account, then check the Microsoft Rewards redemption page again.

If the difference continues, you can contact Microsoft Rewards Support so the team can review the catalog availability for your account and region.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 1

Deleted

This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Comments have been turned off. Learn more

Answer 2

Venux alberto 0

bro WHERE THE GIFTS CARDS? im from portugal and nothing...... i.m worried

Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-06-23T13:32:56.8466667+00:00

Hi Venux alberto,

Thank you for your kind response and for taking the time to share your understanding.

I really appreciate your patience and the way you acknowledged the limitations of what we can confirm from the community side. Since Microsoft Rewards gift card availability can change by region and over time, keeping an eye on the Rewards catalog and submitting feedback through the Rewards support page are the best steps for now.

Hopefully the Robux gift card option becomes available again in your catalog in the future. Wishing you the best with your Microsoft Rewards redemptions.
Nageswara Sriram Pentela 5 Reputation points

2026-06-24T16:19:45.16+00:00

Bruh, I really got an ad saying, "Do you love roblox, earn roblox digital gift cards using microsoft rewards" in my region. WHERE IS IT? I got scammed.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-06-25T13:01:18.7533333+00:00

Hi Nageswara Sriram Pentela,

I understand why you’re worried, especially if you were expecting to redeem your points for gift cards.

Microsoft Rewards redemption options can vary by country/region and may also disappear temporarily when they are unavailable or out of stock. From the community side as a user like you, I don’t have visibility into the Rewards inventory or any restock schedule.

Please keep checking the Rewards Redeem page from time to time. You can also contact Microsoft Rewards Support directly so they can review availability for your account/region.

I hope the gift card options become available in your catalog soon. Thank you so much for your understanding.

Answer 3

Vikki-T 10,375 Microsoft External Staff Moderator

Hi Ryan Joby,

I understand this is inconvenient, especially when you’ve been saving up points for a specific reward.

I know you’ve put a lot of time into earning these points, so I get why this redemption really matters to you. I wish I had a clearer update to share, but since this is just a user‑to‑user forum, we don’t have any control over Rewards inventory. Even moderators and Microsoft external staff here don’t have tools to trigger restocks or see when specific rewards will return. All we can do is share the information that’s publicly available and help explain how the program works.

Microsoft Rewards offers can change over time and vary by country/region. Some gift cards are not available all the time, so they can disappear from the Redeem catalog when unavailable. Microsoft does not publish a restock schedule, and the support guidance notes that timelines for when a specific gift card will return are not provided.

Currently, there isn’t a supported or guaranteed alternative within Microsoft Rewards to redeem points directly for Robux when the Robux gift card option is unavailable.

In the meantime, I recommend keeping your Microsoft Rewards points and checking the Rewards Store periodically for any availability updates.

You may submit your feedback directly to the Microsoft Rewards team here: https://rewards.bing.com/

Please select “Provide feedback” at the bottom of the page and share your experience there.

Hopefully the Robux gift card option gets restocked in your Rewards catalog soon, so you can redeem your points the way you planned.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Ryan Joby 30 Reputation points

2026-05-31T07:00:34.3766667+00:00

Thanks ZV and Vikki‑T for sharing your perspectives.

ZV, I appreciate your thoughts on how Roblox’s moderation issues and brand backlash might have influenced Microsoft’s decision. It makes sense that external factors could play a role in why the Robux digital cards were removed.

Vikki‑T, thank you for clarifying the official position. I understand now that moderators and external staff don’t have control over Rewards inventory, and that Microsoft doesn’t publish restock schedules. It’s helpful to know that the removal happened on April 8, 2026, and that there’s currently no guaranteed alternative to redeem points directly for Robux.

I’ll keep checking the Rewards catalog and also submit feedback through the Microsoft Rewards site as you suggested. Hopefully the Robux gift card option returns in the future.
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-06-02T11:23:09.8633333+00:00

Hi Ryan Joby,

Thank you for your kind response and for taking the time to share your understanding.

Hopefully the Robux gift card option becomes available again in your catalog in the future. Wishing you the best with your Microsoft Rewards redemptions.
Aleena Jaiabraham 0 Reputation points

2026-08-11T20:21:01.9733333+00:00

Hi please can you restock the 100 robux option for 1500 points please
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-12T10:16:58.76+00:00

Hi Aleena Jaiabraham

Please note Microsoft Rewards offers can change over time and vary by country/region. Some gift cards are not available all the time, so they can disappear from the Redeem catalog when unavailable. Microsoft does not publish a restock schedule, and the support guidance notes that timelines for when a specific gift card will return are not provided.

In the meantime, I recommend keeping your Microsoft Rewards points and checking the Rewards Store periodically for any availability updates.

You may submit your feedback directly to the Microsoft Rewards team here: https://rewards.bing.com/

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Agastya Adhangle 0 Reputation points

2026-08-20T10:57:21.43+00:00

Hi but today I saw Microsoft rewards I can only see one gift card and I was saving for robux gift card and don’t see it anywhere please tell a reason why Microsoft removed it
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-21T14:34:35.8633333+00:00

Hi Agastya Adhangle,

I understand how disappointing this is, especially since you have been saving your Microsoft Rewards points specifically for a Robux gift card.

Microsoft Rewards offers and redemption catalogs can vary by country or region and may change based on current availability. If the Robux gift card no longer appears on your Redeem page, it means that it is not currently available for your account or region. However, this does not necessarily confirm that it has been permanently removed.

Please keep your points and check the Microsoft Rewards Redeem page periodically, as the available rewards may change. You can also contact Microsoft Rewards Support for account-specific confirmation.

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot access Rewards inventory or confirm whether or when a particular gift card will return.

I hope the Robux gift card becomes available again soon so you can redeem the points you have saved.
Addhrit Kaul 0 Reputation points

2026-08-26T17:54:14.23+00:00

But will it restock back?
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator

2026-08-27T07:38:20.7433333+00:00

Hi Addhrit Kaul,

Unfortunately, there is no confirmed date for the Robux gift card to return. Rewards availability can change, so please keep checking the Redeem page for updates.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. My role is limited to providing technical guidance on reported issues, requests, or ideas.

Thank you so much for your understanding.

Answer 4

The available Microsoft Rewards gift cards and offers can change over time and vary by country. Some gift cards are not always available and may be removed or restocked without notice. The documentation does not state a specific reason for the removal of Robux gift cards, nor whether such a change is temporary or permanent.

When a specific brand gift card (such as Robux) is not visible in the catalog, the only supported guidance is to:

Check the Redeem page regularly to see what is currently available.
Be aware that Customer Support cannot provide details on when specific gift cards will be restocked or if they will return.

Regarding alternatives, the context only confirms that there are “many Rewards available – from Amazon to Xbox – all from Microsoft” and that offers vary by country. It does not provide explicit confirmation that Microsoft Store or Xbox gift cards can currently be used to purchase Robux, so no supported alternative path to buy Robux with Microsoft Rewards points can be described from the provided information.

References:

How to redeem Microsoft Rewards points