DP-900 Discount Not Applied After Azure Data Fundamentals Training

Bhagyaraj Guthula 0 Reputation points
2026-04-22T05:54:57.1066667+00:00

I attended the Microsoft Virtual Training Day: Azure Data Fundamentals and received a confirmation email stating that I am eligible for a 50% discount on the DP-900 exam.

However, while scheduling the exam through Pearson VUE, the discount is not being applied at checkout and the full amount is being displayed.

I contacted Pearson VUE support, and they verified that no discount is associated with my profile. They advised me to contact Microsoft for further assistance.

I request you to please verify my eligibility and help apply the discount to my account. Additionally, if further clarification is required, kindly share the appropriate contact number or email to reach out for this issue.

Community Center | Not monitored
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-04-22T05:55:20.48+00:00

    For the Microsoft Virtual Training Day: Azure Fundamentals/Azure Data Fundamentals offer, the discount is validated against the email address used for the eligible event.

    Ensure the following before escalating:

    1. Use the correct email when checking eligibility
      • For Microsoft Virtual Training Day – Azure Fundamentals, the required email is the one used to register for the event.
      • When scheduling DP-900, sign in to the certification profile and Pearson VUE using that same event-registration email.
      • If a different email is used on the Microsoft Learn profile or Pearson VUE account, the discount will not be found.
    2. Follow the correct redemption flow
      • Start from the DP-900 exam or certification page and select “Schedule exam”.
      • Sign in to the Microsoft Learn profile.
      • Proceed through the Transfer to Pearson VUE dialog and into Pearson VUE.
      • Any eligible employee or event-attendee discount is applied automatically at checkout; if a voucher code was provided in email, it must be entered on the Pearson VUE payment screen under “Add Voucher or Promo Code”.

    Since Pearson VUE has already confirmed that no discount is associated with the profile, and the discount is still not applying after confirming the correct email and flow, this requires direct Microsoft support intervention.

    Next steps:

    1. Open a Microsoft Credentials support request so the support team can:
      • Validate eligibility for the Virtual Training Day discount.
      • Check that the correct email is associated with the certification profile.
      • Reissue or attach the discount/voucher if applicable.
    2. If the discount was provided as a voucher code from a third-party sender such as MindHub Pro by Pearson VUE (as with some event-based offers), verify that the voucher email was received and that the code is not expired, then redeem it on the Pearson VUE payment page under “Add Voucher or Promo Code”.

    For this scenario, direct support via the Microsoft Credentials support channel is required; they handle discount and voucher entitlement issues for certification exams.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.