Unable to see the score card page

Deepasree S 0 Reputation points
2026-04-21T15:04:57.2133333+00:00

When I try to click on Credentials > Certificate > View details on provider site - Not able to see score card page instead routed to schedule exam page

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  1. AI answer

    2026-04-21T15:05:10.23+00:00

    Use the Learn profile and Pearson VUE dashboard to reach the score report instead of the scheduling flow.

    1. Go to the Learn profile using the same personal Microsoft account that was used to schedule and take the exam.
    2. Open the profile menu → select Credentials → Certifications.
    3. Scroll to Past exams and locate the relevant exam.
    4. Select View details on provider site. This should open the exam provider dashboard (Pearson VUE).
    5. In the Pearson VUE dashboard, look for the exam and select View in the score report section to open the score card.

    If the link still redirects only to the scheduling page, use the alternative path from Pearson VUE:

    1. From the certification’s details page on Microsoft Learn, follow the steps to schedule an exam until redirected to Pearson VUE.
    2. After providing the required personal details, the Pearson VUE dashboard opens.
    3. On the Pearson VUE dashboard, select the home icon and then View Score Report to see available score cards.

    If no score report appears within 24 hours of completing the exam, or if the exam is missing from Past exams, use Microsoft Credentials Support to investigate missing exams or credentials.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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