Founders Hub could not verify my startup and I received no confirmation or rejection email

MYULAB 5 Reputation points
2026-04-21T14:56:01.7433333+00:00

Hello,

I applied to Microsoft for Startups / Founders Hub and completed all the requested information during the process.

We provided all the requested startup and verification details, but after submitting, the platform only showed that it could not verify my startup/account.

The main issue is that I never received any email at all:

  • no confirmation email after submission,
  • no verification status email,
  • no rejection email explaining the reason.

So at the moment I have no way to understand what failed, whether the application was actually processed correctly, or whether it is stuck in the system.

Right now, the only message shown is that my startup/account could not be verified, and there is no clear next step available in the platform.

I would like Microsoft to please confirm:

  1. the exact reason why my startup/account could not be verified,
  2. whether my application is stuck or incomplete,
  3. whether my case can be manually reviewed,
  4. whether my verification can be reset or reopened so I can submit the information again.

Please escalate this to the Founders Hub / startup verification team.

Azure | Azure ISV (Independent Software Vendor) and Startups
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  1. kagiyama yutaka 5,410 Reputation points
    2026-05-17T01:14:13.5466667+00:00

    I think the next supported step is opening a support request from the Azure tenant u used for the FH application and attaching ur company documents, so the team can confirm the submission and tell u whether the verification can be reviewed or reopened.

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