MY MINECRAFT ACCOUNT GOY DELETE BY SOMEHOW

Đăng Quang 0 Reputation points
2026-04-21T11:28:03.66+00:00

i went home and my minecraft account got delete i dont know why, so that now i cannot play minecrtaft, pls contact me as soon as possible, this picture is the proff that i used to have an minecraft account. just few hours ago, i can still play it normaly but when i come home after a school and try tomplay a game, it said i need to reauthenticate my account , then i try to type my email mof my minecraft account but it said my minecraft account doest exist??, then i try to log in on minecraft account and try to create a new one, and then its make me a new account with a new name and i lost all my access to play a game or skin or xbox account, pls i have been play minecraft for like 6 years and i really love this account, pls help me im so confusedUser's image

Windows for home | Other | Gaming
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  1. AI answer

    2026-04-21T11:28:21.54+00:00

    The Minecraft profile is tied to a Microsoft account. If the launcher now says the account does not exist or forces creation of a new profile, the underlying Microsoft account may be:

    • Compromised and changed (email/security info replaced), or
    • Closed/deleted or inactive long enough to be removed.

    Use these steps:

    1. Try to sign in to the Microsoft account that was used for Minecraft purchases:
      • If the password no longer works, use the Recover your account flow:
        • Go to the Recover your account page and enter the email/phone/Skype name used to sign in.
        • Choose where to receive a security code, enter it, then set a new password as described in “My username and password have stopped working”.
    2. If the sign‑in page says “We couldn’t find an account with that username”:
      • Follow the guidance in My username and password have stopped working and, if still blocked, use Contact support from that article to tell support that the username has stopped working.
    3. If the account was hacked and security info was changed so recovery fails:
      • Follow the hacked/compromised-account guidance from the moderator answers in the context: fill in the Microsoft account recovery form with as much detail as possible (old passwords, purchase info, devices, etc.).
      • If the automated recovery rejects the request, the Microsoft account cannot be recovered.
    4. If the Microsoft account was closed or deleted or inactive for more than two years:
      • As described in Reopen your Microsoft account, it cannot be reopened and access to purchases (including Minecraft) is lost.
    5. For Minecraft‑specific help (Java/Bedrock entitlements, prepaid card proof like in the screenshot):
      • Contact Minecraft Support using the links mentioned in the moderator answers in the context and provide the purchase confirmation email and any account details they request.

    If the Microsoft account recovery succeeds, sign back into the launcher with that same Microsoft account; the Minecraft profile, skins, and entitlements should return automatically.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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