FIX the Azure deploy

Question

FIX the Azure deploy

Thibaut Fabrice 0

Sales Report button page not load

Manage Products page not load

https://pos4-epcggvc8g7hgghd3.southafricanorth-01.azurewebsites.net/

check it.

User's image

Any help,

Awaiting your reply,

Fabrice

Nikhil Duserla 9,950 Reputation points Microsoft External Staff Moderator

2026-04-18T11:45:40.03+00:00
Hello @Thibaut Fabrice ,

It looks like your web app is up (your dashboard loads) but when you click Sales Reports or Manage Products those pages never come up. Let’s try to narrow it down:

Check the browser console & network tab

Do you see 404/500/503 errors when you click those buttons?

Any JavaScript exceptions in the console?

Look at your App Service logs (Kudu)
- In the Azure Portal go to your Web App > Advanced Tools > Debug Console or App Service logs - See if any requests to `/sales-report` or `/manage-products` are hitting the server or failing to route Verify your deployed files & routing - Make sure the HTML/JS/CSS pages (or server-side views) for those routes are actually in the deployment package - If it’s a single-page app (Angular/React/Vue), ensure your web.config or rewrites are configured so client-side routing works Confirm your deployment method settings - If you’re using AzureDevOps (AzureRmWebAppDeployment@4/5), check that: • “Root folder or file to archive” points to the folder containing your app (often `$(System.DefaultWorkingDirectory)\WebAppContent`) • “Prepend root folder name to archive paths” is unchecked • You’ve included/generate a web.config for Node.js, Python or other non-.NET frameworks - If you used ZipDeploy against an MSBuild package, switch to Web Deploy or adjust your MSBuild args to produce a flat package (Optional) Scale/App-plan check - Rarely, a 5xx or 503 can be capacity-related—try scaling up the plan or swapping into a slot

If you’re still stuck, could you share a bit more info? • What exact error code/message shows when those pages fail? • Which tech stack/framework is your app built on? • How are you deploying today (ZIP, DevOps pipeline, VS publish, etc.)?

Hope this gets you moving in the right direction!

Reference links • Prerequisites for deploying App Service on Azure Stack Hub https://docs.microsoft.com/azure-stack/operator/azure-stack-app-service-before-you-get-started • App Service overview https://docs.microsoft.com/azure-stack/operator/azure-stack-app-service-overview • Troubleshoot Azure Web App deployment tasks (web.config, 5xx, slot swap) https://docs.microsoft.com/azure/devops/pipelines/troubleshooting/troubleshoot-azure-web-app-deploy • AzureRmWebAppDeployment@4 task details https://docs.microsoft.com/azure/devops/pipelines/tasks/reference/azure-rm-web-app-deployment-v4 • AzureRmWebAppDeployment@5 task details https://docs.microsoft.com/azure/devops/pipelines/tasks/reference/azure-rm-web-app-deployment-v5
Shree Hima Bindu Maganti 7,590 Reputation points Microsoft External Staff Moderator

2026-04-20T19:25:01.5933333+00:00

Hello @Thibaut Fabrice ,
Thanks for sharing the website URL. I checked the site and confirmed that the Azure App Service is up and the dashboard page loads successfully, which indicates the deployment itself is working correctly. Since only the Sales Report and Manage Products pages are not loading, this points to an application routing or backend configuration issue rather than an Azure platform problem. This commonly happens when the application is built as a Single Page Application (React/Angular/Vue) and route rewrite rules are missing, so pages other than the homepage fail after deployment. Please verify that all application files were published correctly, confirm the button links are mapped to valid routes, and review the browser Developer Tools (F12 > Console and Network tab) for JavaScript errors or failed API calls. Also review App Service Log Stream and Diagnose and Solve Problems in the Azure portal for any server-side errors. If this is a React or similar SPA app, configure URL rewrite rules so all routes redirect to index.html
https://learn.microsoft.com/en-us/azure/app-service/configure-language-nodejs?pivots=platform-linux
https://learn.microsoft.com/en-us/azure/app-service/troubleshoot-diagnostic-logs
Let me know if you have any further assistance needed.

1 answer

Your answer

Shree Hima Bindu Maganti 7,590 Reputation points Microsoft External Staff Moderator

2026-04-20T19:25:01.5933333+00:00

Hello @Thibaut Fabrice ,
Thanks for sharing the website URL. I checked the site and confirmed that the Azure App Service is up and the dashboard page loads successfully, which indicates the deployment itself is working correctly. Since only the Sales Report and Manage Products pages are not loading, this points to an application routing or backend configuration issue rather than an Azure platform problem. This commonly happens when the application is built as a Single Page Application (React/Angular/Vue) and route rewrite rules are missing, so pages other than the homepage fail after deployment. Please verify that all application files were published correctly, confirm the button links are mapped to valid routes, and review the browser Developer Tools (F12 > Console and Network tab) for JavaScript errors or failed API calls. Also review App Service Log Stream and Diagnose and Solve Problems in the Azure portal for any server-side errors. If this is a React or similar SPA app, configure URL rewrite rules so all routes redirect to index.html
https://learn.microsoft.com/en-us/azure/app-service/configure-language-nodejs?pivots=platform-linux
https://learn.microsoft.com/en-us/azure/app-service/troubleshoot-diagnostic-logs
Let me know if you have any further assistance needed.

Answer 1

The provided information doesn’t include details about this specific web app or its deployment, so only general Azure guidance can be given.

To troubleshoot the Sales Reports and Manage Products pages not loading in an Azure App Service deployment:

Verify the app is running
- In Azure portal, open the App Service.
- Confirm the Status is Running and there are no recent Failed events in Activity log.
Check deployment behavior
- If the app is using Run-From-Package (for example, an WEBSITE_RUN_FROM_PACKAGE application setting), deployments may be applied asynchronously and new files might not appear immediately.
- In the App Service:
  - Go to Configuration → Application settings.
  - Look for a setting like WEBSITE_RUN_FROM_PACKAGE.
  - If present and the app is a simple web app where immediate updates are required, remove this setting or set it to 0, then Save and allow the app to restart.
- This ensures new deployments are written directly to the file system so updated pages become available immediately after deployment.
Confirm files and routes exist
- Use Kudu/Advanced Tools for the App Service and browse the site/wwwroot folder.
- Verify that the files or routes for Sales Reports and Manage Products pages are present after deployment.
- If they are missing, the deployment package or pipeline is incomplete; redeploy with all required files.
Inspect application logs
- In the App Service, enable Application logging and Detailed error messages if not already enabled.
- Reproduce the issue by clicking Sales Reports and Manage Products, then review logs for routing errors, missing files, or unhandled exceptions.
Test another region or slot (if available)
- If the issue appears only in this deployment, try deploying the same code to another region or a deployment slot to rule out environment-specific issues.
If the portal or deployment experience itself is failing
- Use Azure CLI or REST to redeploy or inspect resources if any portal blade fails to load.
- If deployment or quota issues are suspected and can’t be resolved via the portal, open a support request from the Azure portal Help + support blade.

If, after these steps, the pages still don’t load and logs show no clear cause, capture the exact error messages or HTTP status codes from the browser’s developer tools and use them to drive further debugging or to include in a support request.

References: