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Completed Microsoft Learn achievements and certifications can be saved as PDF directly from the Learn profile.
For Microsoft Certifications (exams like AZ‑900, AZ‑104, etc.):
- Sign in to Microsoft Learn.
- Go to the profile (avatar in the top-right → Profile).
- Open Credentials → Certifications.
- Select the certification, then choose Print.
- In the print dialog, choose Save to PDF instead of a physical printer and save the file.
If using the updated transcript view:
- Sign in to the Learn profile.
- In the left-hand menu, select Transcript.
- Select Print.
- In the print dialog, choose Save to PDF to download a PDF copy of the transcript that lists all completed certifications and modules.
Note: The legacy Certification Dashboard is no longer available, and certificates are now accessed and printed from Microsoft Learn. Certificates are viewed/printed and then saved as PDF rather than downloaded directly as certificate files.
If any expected certificate is missing, use the Microsoft Credentials support channel described in the context to open a support ticket.
References:
- Access your certificates, badges, and transcript
- View and share your transcript
- Sharing Microsoft Credentials
- Where to download my Microsoft certificate - Microsoft Q&A
- How to download az certificate - Microsoft Q&A
- Have not received my certificate after successful completion of my exam - Microsoft Q&A
- How we get certification certificate after exam pass, didn't received from last 6 months - Microsoft Q&A