Appeal for Microsoft Rewards Account Suspension

Question

Appeal for Microsoft Rewards Account Suspension

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Dear Microsoft Rewards Support Team,

I am writing to formally appeal the suspension of my Microsoft Rewards account. My account was recently suspended without any prior notice or a specified reason.

I have been an active member of the program for the past 4 months and have consistently followed the Terms of Service. Before the suspension, I had accumulated 7,000 points and maintained a 21-day daily streak. I have not used any VPNs, multiple accounts, or automated search tools to earn these points.

I put a lot of effort into reaching these milestones, and it is very disappointing to see the account disabled. I kindly request you to review my account activity and restore my access and hard-earned points.

I look forward to your positive response.

Best regards,

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hà minh triết 0 Reputation points

2026-04-30T03:20:58.9466667+00:00

Hello, My Microsoft Rewards account has been suspended, but I have not used VPNs, bots, or multiple accounts. I believe this might be a mistake. Please review my account again. Thank you.

didn't touch my account, I really did access the account and Microsoft hopes you can reopen it for me. I want to buy 400 Robux.
Nit P 0 Reputation points

2026-07-12T09:27:51.74+00:00

Subject: Request for Microsoft Rewards Account Review

Hello Microsoft Rewards Team,

My Microsoft Rewards account has been suspended. I believe this may be a mistake. I have only one Microsoft Rewards account, I live in India, and I do not use a VPN or any automated tools. I have been using Microsoft Rewards for about two months.

I kindly request that you review my account and let me know the reason for the suspension.

Thank you.
Zetaa Won 0 Reputation points

2026-07-14T17:17:22.6533333+00:00

Subject: Appeal for Microsoft Rewards Account Suspension

Hello Microsoft Rewards Support,

I would like to respectfully appeal the suspension of my Microsoft Rewards account.

I understand that my account may have been suspended because I used a VPN while trying to view rewards available in another region. I did not realize this violated the Microsoft Rewards Terms. As soon as I learned that it was against the rules, I removed the VPN extension and stopped using it.

I sincerely apologize for my mistake. I was not trying to abuse the program with multiple accounts, bots, or automation. I only wanted to explore the available rewards, such as Game Pass, and I understand now that I should not have used a VPN.

I kindly ask if you could review my account and consider giving me another opportunity. I will fully comply with the Microsoft Rewards Terms in the future.

Thank you for your time and consideration.
Thúy Nguyễn Anh 0 Reputation points

2026-07-21T17:55:59.5466667+00:00

Dear Microsoft Rewards Support Team,

My account was suspended, possibly due to multiple accounts detected in my household. Please note that these accounts belong to different family members sharing the same device/Wi-Fi connection. We are all real users and do not use any automated tools. Please review and reinstate my account. Thank you.
haider ali 0 Reputation points

2026-07-24T05:45:15.1733333+00:00

Hello Microsoft Team,

My Microsoft Rewards account has been suspended. I did not know I was breaking the rules. I promise I will follow all rules from now. Please review my account and unsuspend it. Thank you
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer recommended by moderator

EmilyS726 267.8K Independent Advisor

Hello

Your appeal needs to be submitted here: https://rewards.bing.com/support

No one in the forum can accept your appeal or make such a decision.

0 comments

1 additional answer

hà minh triết 0 Reputation points

2026-04-30T03:20:58.9466667+00:00

Hello, My Microsoft Rewards account has been suspended, but I have not used VPNs, bots, or multiple accounts. I believe this might be a mistake. Please review my account again. Thank you.

didn't touch my account, I really did access the account and Microsoft hopes you can reopen it for me. I want to buy 400 Robux.
Nit P 0 Reputation points

2026-07-12T09:27:51.74+00:00

Subject: Request for Microsoft Rewards Account Review

Hello Microsoft Rewards Team,

My Microsoft Rewards account has been suspended. I believe this may be a mistake. I have only one Microsoft Rewards account, I live in India, and I do not use a VPN or any automated tools. I have been using Microsoft Rewards for about two months.

I kindly request that you review my account and let me know the reason for the suspension.

Thank you.
Zetaa Won 0 Reputation points

2026-07-14T17:17:22.6533333+00:00

Subject: Appeal for Microsoft Rewards Account Suspension

Hello Microsoft Rewards Support,

I would like to respectfully appeal the suspension of my Microsoft Rewards account.

I understand that my account may have been suspended because I used a VPN while trying to view rewards available in another region. I did not realize this violated the Microsoft Rewards Terms. As soon as I learned that it was against the rules, I removed the VPN extension and stopped using it.

I sincerely apologize for my mistake. I was not trying to abuse the program with multiple accounts, bots, or automation. I only wanted to explore the available rewards, such as Game Pass, and I understand now that I should not have used a VPN.

I kindly ask if you could review my account and consider giving me another opportunity. I will fully comply with the Microsoft Rewards Terms in the future.

Thank you for your time and consideration.
Thúy Nguyễn Anh 0 Reputation points

2026-07-21T17:55:59.5466667+00:00

Dear Microsoft Rewards Support Team,

My account was suspended, possibly due to multiple accounts detected in my household. Please note that these accounts belong to different family members sharing the same device/Wi-Fi connection. We are all real users and do not use any automated tools. Please review and reinstate my account. Thank you.
haider ali 0 Reputation points

2026-07-24T05:45:15.1733333+00:00

Hello Microsoft Team,

My Microsoft Rewards account has been suspended. I did not know I was breaking the rules. I promise I will follow all rules from now. Please review my account and unsuspend it. Thank you
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 1

Below is a template that can be used to appeal a Microsoft Rewards account suspension through the official support channels.

Subject: Appeal for Microsoft Rewards Account Suspension

Dear Microsoft Rewards Support Team,

I am writing to formally appeal the suspension of my Microsoft Rewards account.

My account was recently suspended without prior notice or a clear explanation of the specific policy or activity that led to this action. I have reviewed the Microsoft Rewards account policies and the Microsoft Services Agreement, and I am not aware of having engaged in any prohibited activities such as:

Maintaining multiple user accounts
Providing inaccurate account information
Using VPNs or other services to alter my true IP address
Using bots, macros, automated tools, or emulators to earn points
Trying to earn or redeem points across multiple countries

I have been an active member of Microsoft Rewards for the past 4 months. During this time, I accumulated approximately 7,000 points and maintained a 21-day daily streak through normal use of Bing and other eligible activities.

To the best of my knowledge, all activity on my account has been in good faith and in compliance with the program rules. I kindly request that my account activity be reviewed and that my Microsoft Rewards account, along with my earned points, be reinstated if possible.

If any specific behavior on my account was interpreted as a violation, I would be grateful if you could share details so that I can avoid any similar issues in the future.

Thank you for your time and assistance. I look forward to your response.

Best regards, [Full Name] [Microsoft Account (email alias only, not full address)] [Region/Country]

To submit this appeal:

Use the Microsoft Rewards Support form by going to the Bing Rewards/Microsoft Rewards support page and selecting “Contact Microsoft Rewards Support,” then paste and customize the above text.
Alternatively, go to the main Microsoft Support site, choose “Get Help,” type “Microsoft Rewards account suspended/restricted,” then use the Virtual Agent to reach a live agent (chat or callback where available) and provide this appeal text.

Only Microsoft Rewards Support can review the account status and make changes; community forums and general support cannot directly access or modify Rewards accounts.

References:

Appeal for Microsoft Rewards Account Suspension

Hello, My Microsoft Rewards account has been suspended, but I have not used VPNs, bots, or multiple accounts. I believe this might be a mistake. Please review my account again. Thank you.

didn't touch my account, I really did access the account and Microsoft hopes you can reopen it for me. I want to buy 400 Robux.

1 additional answer