My Microsoft account was stollen and Microsoft support will not help me.

I reported a few weeks back to Microsoft about my account being stolen. Someone had somehow changed the primary Alias on it along with the email.

I then had to use another Microsoft account to try and report it through an - Account Escalation Request - .. Which I done twice. Both times I have not been contacted back at all from Microsoft about it. Even though in the - Account Escalation Request - email, it said there standard response time is within 5 business days..

I even got on the phone to someone at xbox support.. They told me to wait at least 7 days for it.. Which still, I was not contacted back at all.

At the moment I just fear the worst. It feels like Microsoft doesn't care that much about user accounts being stollen. From what iv'e seen on other forums they don't do much to recover accounts and make it very difficult. I guess everything I bought on that account, along with all my information has now been stolen by a hacker - and I don't know what to do.