Azure AI 102 Scheduling exam returns "Unexpected Error"

Hema chander Pyarasani 0 Reputation points
2026-04-17T21:31:53+00:00

Azure AI 102 Scheduling exam returns "Unexpected Error"

Unexpected error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

https://learn.microsoft.com/en-gb/unexpected-error?s=ERROR_VUE_WIDE_BLOCK

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  1. AI answer

    2026-04-17T21:32:01.3333333+00:00

    ERROR_VUE_WIDE_BLOCK indicates that the Pearson VUE account used to schedule the exam has been blocked, typically due to multiple failed payment attempts.

    To resolve this and schedule the AI-102 exam, contact Pearson VUE support via the Microsoft Certification Support channel so the block can be investigated and lifted. Use the support entry point at Microsoft Certification Support as indicated, and a support moderator or agent will guide through the unblock process.

    If the error persists after the block is cleared, continue working with Certification Support for further scheduling assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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