Exam confirmation and details not recieved after registration and payment

Anusree Prajeeshan 0 Reputation points
2026-04-16T03:19:07.1866667+00:00

I have scheduled AZ104 certification exam, payment is completed after all required details.

I did not yet receive any confirmation or other retails regarding the exam schedule.

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  1. AI answer

    2026-04-16T03:19:20.9633333+00:00

    Check the Microsoft Learn profile to confirm whether the exam appointment is recorded.

    1. Sign in to the Learn profile and open the Credentials/Certifications tab. The scheduled exam should appear there if registration completed successfully.
    2. If the appointment is visible there, the booking is confirmed even if the email has not arrived yet.
    3. If no exam appointment appears, or if there are any doubts about the booking or payment, contact Microsoft Certification Support so they can verify the registration and assist further. Certification/exam scheduling issues are handled through the dedicated support channel, and a moderator response indicates they typically reply within one business day.

    For persistent issues with scheduling or confirmation, use the Microsoft Certification Support or Credentials Support options referenced in the documentation and Q&A answers.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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