today i completed az104 exam and i passed but not yet recive the certificate help me in this issue im facing this issue

For most Microsoft certification exams, results appear in the Certifications tab of the Microsoft Learn profile within 24 hours. Certificates and badges are then accessible through the Certification Dashboard.

Since the AZ-104 exam was passed today and no email has been received yet, allow up to 24 hours for the result and certificate to sync to the Learn profile and Certification Dashboard.

If, after that time, the AZ-104 certification or certificate is still missing, follow these steps:

1. Confirm the correct account is being used
   • Sign in to Microsoft Learn.
   • Open the profile (top-right) → Credentials → Certifications.
   • If the expected certification is not visible, review the guidance in the “Missing Exams or Certifications” article to:
     • Verify the correct Learn profile and login account are being used.
     • Try other Microsoft accounts that might have been used when registering for the exam.
2. Access the certificate once it appears
   • From the Certification Dashboard, select View Certificates in the Certificates section.
   • Select the AZ-104 certificate and use the download/print options as described in the access instructions.
3. If the certification or certificate still does not appear
   • After verifying the correct account and waiting the normal processing time, contact Microsoft Credentials Support for missing credentials as directed in the “Missing Exams or Certifications” article.

Do not post personal information such as phone numbers or email addresses in public forums; support teams will collect any needed details securely after a support ticket is opened.

References:

• Certification process overview
• Missing Exams or Certifications
• Access your certificates, badges, and transcript
• AZ-104 Exam Completed but Certificate Not Visible in My Microsoft Account - Microsoft Q&A
• Have not received my certificate after successful completion of my exam - Microsoft Q&A
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• How to download az certificate - Microsoft Q&A