can not open bug in feedback of partner center

sigen Tang 0 Reputation points
2026-04-14T11:23:16.1833333+00:00

When I opened a resolved bug, the following error message appeared. What is the cause of this error and how should I handle it?

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Microsoft Partner Center | Other
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  1. AI answer

    2026-04-14T11:23:31.0366667+00:00

    The error message indicates that recent changes to security and access policies in Partner Center are preventing access to some content or functionality (in this case, opening or creating a feedback/bug). This is an access restriction on the account or tenant side, not a problem with the specific bug itself.

    The correct way to handle it is to follow the instruction in the message and open a support ticket with Partner Center so they can review and adjust access as needed. When creating the ticket, include the full error text and the message code shown in the banner (for example, 715-123220) so support can quickly identify the underlying policy or configuration that is blocking access.

    If the restriction is due to an Azure (Entra) conditional access policy, the Azure administrator for the organization must review and update that policy; Microsoft support cannot override tenant-level conditional access.


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