Aboutmy Microst PL-300 CERTIFICATION exam Revoked during exam

Balijepalli Nirosha 0 Reputation points
2026-04-13T07:56:23.46+00:00

I had a Microsoft PL-300 CERTIFICATION exam done on April 10th. , but during the exam I am moving due to my eye irritation so exam was revoked , can you please help me to reschedule the exam

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  1. AI answer

    2026-04-13T07:56:38.4666667+00:00

    Exam revocations and reschedules cannot be handled directly and must go through official support.

    Because the exam was revoked by the proctor, the delivery provider (Pearson VUE) and Microsoft Certification Support need to review the incident and determine whether a free reschedule or voucher reinstatement is possible.

    Use these steps:

    1. Contact Pearson VUE support
      • Go to Pearson VUE’s Microsoft page: Customer service :: Microsoft :: Pearson VUE.
      • Provide your exam ID (PL-300), appointment date (April 10), and explain that the exam was revoked during delivery.
      • Ask whether the appointment can be reinstated or a new authorization/voucher can be issued.
    2. Open a ticket with Microsoft Certification Support
      • Go to the Microsoft credentials support entry point: https://aka.ms/credentialssupport.
      • Sign in with the same account used for the exam.
      • Select Product Family: Learning and Service: Microsoft Credential (this is auto-selected after the first visit, as described in the context).
      • Submit a case describing that the PL-300 exam on April 10 was revoked due to movement caused by eye irritation and request assistance with rescheduling or voucher reinstatement.
    3. If the exam was scheduled with a voucher or special offer
      • If a voucher was used and the exam was cancelled/terminated, support can confirm whether the voucher can be reused or reinstated. If Pearson VUE or Microsoft cancelled the appointment on their side, vouchers are typically reinstated; if the revocation is considered a policy violation, they may not be.
    4. For future attempts
      • Review exam rules carefully (for example, no prohibited items like headphones, as noted in the context) and, if a medical condition may affect behavior during the exam, request an accommodation in advance via Request accommodations.

    Only Pearson VUE and Microsoft Certification Support can make a final decision and enable a reschedule in this scenario.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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