Assistance needed: 50% Exam Discount not showing for DP-900

The 50% discount from Microsoft Virtual Training Days is not delivered as a visible voucher code in email. Instead, it is applied automatically to the Microsoft Learn profile associated with the email address used to register for the event, and it appears at checkout when scheduling the exam.

Key points based on similar cases:

1. The discount is tied to the event registration email
   • The discount is applied to the Learn profile for the email address used to register for the event (for example, ******@gmail.com).
   • Ensure that the same email address used for the Virtual Training Day registration is the one associated with the Microsoft Learn / Certification profile when scheduling DP-900.
2. Processing time after the event
   • For Virtual Training Days, the discount can take around 5 business days after the training day sessions to be added to the profile.
   • If attempting to schedule the exam earlier than that window, the discount may not yet appear.
3. Where the discount appears
   • The discount may not show as a separate code under “Exam Discounts”; instead, it is automatically applied at the final stage of checkout on the Pearson VUE site when scheduling the exam.
   • Begin scheduling DP-900 from the exam page, sign in with the correct Learn profile, proceed to Pearson VUE, and go all the way to the payment step to see if the price is reduced by 50%.
4. If the discount still does not appear
   • If more than 5 business days have passed since the event and the correct email is being used, but the discount is still not applied at checkout, support is required.
   • Use Microsoft Certification Support / training support channels referenced in the documentation to have the discount investigated and applied to the profile.

References:

• Unable to register for AI-900 Certification using training day voucher - Microsoft Q&A
• Redeem Microsoft voucher for a certification exam - Microsoft Q&A
• Vouchers and redeeming discounts