Hi, I booked AI-900 exam via Pearson VUE. I mistakenly entered the wrong email address during booking. My exam is scheduled and I can see it in my account.

Changing the email address used for an already scheduled Microsoft Certification exam must be handled through the exam/scheduling systems, not Outlook.

Because the AI-900 exam is scheduled and visible in the Pearson VUE/Microsoft Learn account, the next steps are:

1. Verify and update contact email in Microsoft Learn profile
   • Go to the Microsoft Learn profile settings and ensure the preferred/communication email is correct.
   • If needed, add or adjust login/communication email addresses as described in the Learn profile management guidance.
2. Contact Pearson VUE or Microsoft Certification support
   • Since the wrong email was entered during Pearson VUE booking, Pearson VUE support must correct the booking contact details or confirm that the incorrect email will not block check-in.
   • If there are any issues seeing or managing the appointment from the Learn profile, contact Microsoft Certification support using the Certification Support channel.

Do not create a new booking for the same exam just to fix the email, as this can create multiple scheduled exams and may conflict with the rule that only two Microsoft Certification exams can be scheduled at a time through Pearson VUE.

References:

• Exam frequently asked questions
• How to reschedule the exam - Microsoft Q&A
• hOW can i change tha email associated with microsoft learn - Microsoft Q&A
• Need help in changing primary email address for Certification Profile - Microsoft Q&A
• Exam schedule error - Microsoft Q&A