Managing external identities to enable secure access for partners, customers, and other non-employees
The error indicates that Microsoft has blocked external invitations for the tenant due to suspicious activity. This block is enforced at the directory (Microsoft Entra ID) level and cannot be removed by configuration changes in Teams or Entra ID.
To resolve it, a tenant administrator must contact Microsoft Support and request that the directory be reviewed and the invitation block removed. Until Microsoft Support clears the block, new guest invitations (for Teams, SharePoint, or any B2B collaboration) will continue to fail with this message.
After the block is lifted, guest invitations will again create B2B guest users in the directory as normal.
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