GH-900 Exam Revoked Midway Due to Household Movement and Speaking in Native Language

Question

GH-900 Exam Revoked Midway Due to Household Movement and Speaking in Native Language

John Paul Miraflores 0

Hi All,

Has anyone else had their Pearson VUE exam suddenly revoked for reasons that seem unreasonable?

I was taking the GH-900: GitHub Foundations exam and was about to finish with only 10 questions left. I live in a very small house, and my computer is in the living area near the entrance. My mother briefly passed behind me on her way out to buy food and get ready for work.

The proctor asked me to turn my camera to show my surroundings, which I did immediately. I then spoke very briefly in my native language to ask my mother not to come in because I was about to finish the exam. For this, the proctor gave me another warning. Despite my polite explanation that I was almost done, the proctor ended the exam and revoked it immediately.

Earlier in the exam, a proctor had also insisted that I remove books from my desk, even though the official exam rules allow it. I complied, but this added unnecessary stress.

I had prepared for this exam for a long time, even rescheduling twice because proctors weren't available. I had taken time off work to sit for it. And now it's just gone. No discussion, no chance to finish.

This is extremely frustrating. How is Pearson going to compensate for the lost exam, the preparation time, and the work time I had to set aside? How is this strictness fair for people living in small homes or normal household environments?

Has anyone else faced this, and what's the proper way to appeal or escalate this situation?

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Koen van der Pasch 201 Reputation points

2026-07-23T06:03:48.8233333+00:00

I really don't see this as unreasonable.

You know upfront that there can't be any other people around. The proctor sees someone come in and you speak with that person in a language the proctor doesn't understand. How is the proctor to know you didn't ask that person to answer a question?

If I'd been that proctor, I would've done the same. You know the rules, you make sure you abide by them. And yes, that is a challenge in just about any home environment but that is just how it works.

Answer recommended by moderator

Julian Sharp 43,431

That is the policy, you were reminded about this as part of the sign in process

The exam rules do not allow book on your desk or anywhere within view

John Paul Miraflores 0 Reputation points

2026-04-07T10:40:51.3933333+00:00

Yeah I respected that. Books aren't around during the examination. They suddenly revoked my exam right when I was about to finish it. I did not even do anything wrong. I followed their rules
Julian Sharp 43,431 Reputation points

2026-04-07T11:21:16.3366667+00:00

You had already been warned about having books on your desk by the proctor so it was clear that you did not understand the exam rules or were not following them.

You then do something else wrong, a person entered the testing area and you spoke with them. That will always result in the instant termination of your exam.
John Paul Miraflores 0 Reputation points

2026-04-07T20:41:03.8866667+00:00

No, I haven't been warned. Before the examination, Priya let me clear de desk out and told me to show her where to put it.

I asked my mother to wait outside in my native language so I would not be revoked from the examination. Minutes of silence later, out of nowhere, I've been revoked.
John Paul Miraflores 0 Reputation points

2026-04-07T20:41:51.2433333+00:00

I think it's better to take the exam in person base on my situation

1 additional answer

Koen van der Pasch 201 Reputation points

2026-07-23T06:03:48.8233333+00:00

I really don't see this as unreasonable.

You know upfront that there can't be any other people around. The proctor sees someone come in and you speak with that person in a language the proctor doesn't understand. How is the proctor to know you didn't ask that person to answer a question?

If I'd been that proctor, I would've done the same. You know the rules, you make sure you abide by them. And yes, that is a challenge in just about any home environment but that is just how it works.
John Paul Miraflores 0 Reputation points

2026-04-07T10:40:51.3933333+00:00

Yeah I respected that. Books aren't around during the examination. They suddenly revoked my exam right when I was about to finish it. I did not even do anything wrong. I followed their rules
Julian Sharp 43,431 Reputation points

2026-04-07T11:21:16.3366667+00:00

You had already been warned about having books on your desk by the proctor so it was clear that you did not understand the exam rules or were not following them.

You then do something else wrong, a person entered the testing area and you spoke with them. That will always result in the instant termination of your exam.
John Paul Miraflores 0 Reputation points

2026-04-07T20:41:03.8866667+00:00

No, I haven't been warned. Before the examination, Priya let me clear de desk out and told me to show her where to put it.

I asked my mother to wait outside in my native language so I would not be revoked from the examination. Minutes of silence later, out of nowhere, I've been revoked.
John Paul Miraflores 0 Reputation points

2026-04-07T20:41:51.2433333+00:00

I think it's better to take the exam in person base on my situation

Answer 1

Proctors are required to enforce Microsoft and Pearson VUE security policies, and they are authorized to immediately terminate an exam if they believe the rules have been violated.

Key points from the policies relevant to this situation:

Other people in the room / entering the room
- For online exams, if unauthorized individuals enter the exam room, the exam can be cancelled or revoked. Only children under 13 may be present without an accommodation, and even then this is tightly controlled.
- Proctors monitor by video and can terminate the exam and report the infraction if they suspect cheating or if someone else is in the room (other than a child under 13).
Speaking, movement, and “suspicious” behavior
- Candidates must stay in view of the camera at all times.
- Without an approved accommodation, candidates are not allowed to read questions aloud. Moving lips, mumbling, looking away, or moving around is allowed, but if any behavior appears suspicious to the proctor, they can warn the candidate and, if it continues, revoke the exam.
No exam assistance and no discussion with others
- Candidates may not receive assistance or coaching from others or allow anyone to view the screen.
- Proctors cannot assist with exam content but can act on any behavior they interpret as potential assistance or communication.
Desk and environment requirements
- No personal belongings are allowed during the exam unless specifically approved. This includes books and notes on the desk. Proctors can require removal of items they consider potential unauthorized materials, even if they are not being used.
Unscheduled breaks
- If a break is needed to manage the environment (for example, to ask someone to leave the room), it must be initiated through the exam UI. During the break, no unauthorized materials may be accessed, and if the proctor sees a violation, the exam can be revoked.
Challenges and appeals
- The formal challenge process is for specific exam questions or tasks, not for technical issues or issues related to being unable to finish the exam as a result of breaks or security actions. Challenges based on being unable to finish the exam, or on technical or proctoring issues, are explicitly not accepted in the exam item challenge process.
- For issues before or after an online proctored exam (including exam revocation or perceived proctor error), the correct path is to contact certification support. During an exam, Pearson OnVUE Support live chat is used; after the fact, the Microsoft certification support channel is used to review what happened.
Compensation / reinstatement
- The policies in the provided material do not describe automatic compensation or reinstatement when an exam is revoked for security reasons. Any review or potential remediation must go through support. Proctors’ decisions can be escalated only via those official support channels; there is no guarantee of a retake or refund in the policy text.

Practical next steps based on the policies:

Collect exam details (exam name GH-900, date/time, delivery mode, and a clear description of events).
Contact Microsoft certification support using the official help channel described in the FAQs for online proctored exams to request a review of the revocation and ask about options for rescheduling or retaking.
If there are concerns about how security policies were applied, submit feedback through the same support route so that Microsoft and Pearson VUE can review the proctor’s actions.

For any future online exam in a small or shared home environment, it is important to:

Ensure no one can enter the room during the exam, or clearly communicate to household members beforehand that the room must remain off-limits.
Keep all books and materials off the desk unless explicitly approved as an accommodation.
Avoid speaking aloud in any language during the exam unless it is part of an approved accommodation.
Use the built-in break function if it becomes absolutely necessary to interact with someone or manage the environment.

References: