Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
The tenant 'XxXx' has been deauthenticated and is no longer available. Try signing into another tenant from the dropdown below. Error message: interaction_required: AADSTS5000224
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Juan Carlos Aguilera Mendez
0
Reputation points
In the last year I created a different account to run my projects and haven't signed in with this account since. This account, has an employee discount applied to it so I tried again since I want to test some things there.
Can you please help so I can log in and start working?
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-04-06T19:06:30.2933333+00:00 Hello Juan Carlos Aguilera Mendez,
Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access the Azure Portal. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.
We need few details to proceed further. Please check your
Private messagestab and provide those details.
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