i need to change my legal name

Norah Abu hayd 0 Reputation points
2026-04-06T15:03:35+00:00

I must change my legal name before today's test ( AI-900 - Microsoft Azure AI Fundamentals - English (ENU) April 6th at 10:30 PM ) because the name I entered does not match my ID, and therefore, I will not be allowed to take the test. My legal name is (Norah Abdullah Abu Hayd)

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  1. AI answer

    2026-04-06T15:03:47.63+00:00

    Legal name changes for certification exams cannot be done through Microsoft Learn profile settings and must be handled by certification support.

    To request a correction to the legal name for the AI-900 exam, submit a support request to the Microsoft Credentials/Certification support team immediately and explain that the registered exam name does not match the ID and that the exam is scheduled for today. Use this support entry point:

    • Go to certification help: https://learn.microsoft.com/en-us/credentials/support/help
    • Open a case for exam profile/name issues and provide:
      • Full legal name as on ID (Norah Abdullah Abu Hayd)
      • Microsoft Certification ID (if available)
      • Exam code and scheduled date/time (AI-900, April 6th, 10:30 PM)

    Only the official support team can update the legal name used for exam registration; community or forum moderators cannot change it.

    If support cannot process the change in time, the exam provider/proctor may still deny admission if the name does not match the ID, so contacting support as soon as possible is critical.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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