A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
The message describes an unusual sign-in to a Microsoft account from Nepal (IP 103.186.197.166). This is a standard Microsoft security alert indicating that the account was accessed, or an attempt was made, from a new or unexpected location.
To respond:
- Check recent activity
- Go to the Recent activity page for the Microsoft account (for personal Outlook.com/Microsoft accounts, use the recent activity page referenced in the documentation).
- Review the sign-in at the specified date, time, country/region, IP, and platform.
- If the sign-in was not performed by the account owner, mark it as “This wasn’t me” where available.
- Secure the account if the activity is unfamiliar
- Immediately change the account password to a strong, unique password.
- Add or confirm alternate email and mobile phone as security info so recovery is easier in the future.
- Enable two-step verification / multi-factor authentication if not already enabled.
- If sign-in was legitimate
- If the account owner was traveling, using VPN, or a new device/app at that time, this alert can be normal. Confirm the activity in the Recent activity page and continue using the account.
- Ongoing monitoring
- Periodically review sign-in activity (for personal accounts via the recent activity page; for work/school accounts via the My Account → My sign-ins page) to detect any further unusual sign-ins.
If any email about this alert is in doubt, verify the sender: legitimate unusual sign-in alerts for personal Microsoft accounts come from the Microsoft account team at the domain @accountprotection.microsoft.com.
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