update my legal name that is Required to register for certification exams

Mohamed Ahmed Khairat Elsayed Ibrahim 0 Reputation points
2026-04-03T00:38:15.54+00:00

I have just updated my legal name into ( Mohammed Ahmed Khayrat Al-sayyd Ibrahim) to match my driving license ID that is required to register for certification exam on 10 Apr 2026.

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  1. AI answer

    2026-04-03T00:38:26.42+00:00

    To update the legal name that is required for registering Microsoft certification exams, the legal name must be changed in the Microsoft Learn profile and, if needed, through official support:

    1. Go to the Microsoft Learn profile and sign in.
    2. Open profile settings. If the legal name is missing or incorrect, the system will redirect to add or edit it when scheduling an exam.
    3. Ensure the legal name exactly matches the government-issued ID (for example, driving license) that will be presented at the exam. If the name does not match, the proctor can deny the exam.
    4. If the legal name field is locked, incorrect, or caused a previous exam denial, submit a support request to Microsoft Credentials Support so the name can be corrected before scheduling or taking another exam.

    If the name format (for example, multiple parts or special characters) causes validation issues, contact support using the Microsoft Credentials Support / Learning help channel so the profile can be corrected before the exam date.

    References:

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  2. Julian Sharp 42,946 Reputation points
    2026-04-03T07:26:06.71+00:00

    You update your Legal name on your Microsoft Learn profile under Settings https://learn.microsoft.com/users/me/settings

    If you have an exam booked, you will be shown a message and link to contact Credentials support https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request

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