How to fix nvlddmkm ERROR? Windows 11

Question

How to fix nvlddmkm ERROR? Windows 11

Matheus Tecchio 20

Hi there, since I got my new laptop, I have been dealing with a unexpected crash, I did my search and the error source is nvlddmkm, I tried to fix it but no success on it.

My laptop is:
ASUS TUF GAMING A16 FA608UM

NVIDIA RTX 5060

AMD RYZEN 7 260 RADEON 780M

Here is a print of my event viewer: User's image

Hope you guys are able to help me on it, list of fixes I tried:

Installing new NVIDEA drivers;
Unistalling all the video drivers (with DDU) on safe mode and reinstalling the new drivers;
sfc /scannow;
DISM.

None of those tries was able to fix.

0 comments

Answer accepted by question author

Ivan B 124.4K Independent Advisor

Hii,

It is possible to be hardware but let's check initially access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

Thanks

Matheus Tecchio 20 Reputation points

2026-04-02T20:21:09.23+00:00

Thank you! This is the link for for my minidump folder I uploaded:
https://drive.google.com/drive/folders/1mQGPX4DkCq9hMty43n8yQW6xQZvHbstR?usp=sharing
Ivan B 124.4K Reputation points Independent Advisor

2026-04-02T20:37:53.0733333+00:00

Hi,

If all the minidumps report a failure with the Nvidia driver, this increases the chances of a hardware issue. Let's do the following: update the BIOS to the latest version and reinstall the chipset and Nvidia drivers.

Did you make any changes to the BIOS?

Thanks
Matheus Tecchio 20 Reputation points

2026-04-02T20:54:07.9+00:00

I ran a system check at MyAsus app and I just installed a new BIOS update, maybe that will sort the problem, if otherwise I better off contact Asus Support as it's likely to be a hardware issue.
Ivan B 124.4K Reputation points Independent Advisor

2026-04-02T20:58:03.7633333+00:00

Hi,

I also recommend reinstalling the video driver using DDU and installing the chipset drivers directly.

If the problem persists and it's a hardware issue, then you should contact Asus about the equipment problem.

Try it for about 24 hours.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable email notifications if you want to receive the related email notification for this thread.

Thanks
Matheus Tecchio 20 Reputation points

2026-04-02T20:59:32.4833333+00:00

Alright, thank you for your help, I will try it and return here!
Ivan B 124.4K Reputation points Independent Advisor

2026-04-02T21:03:24.29+00:00

Hii ,

I just wish you luck, keep me informed.

I also recommend Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.

Then perform a clean boot and if you want to uninstall applications that you do not use.

https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Thanks
Ivan B 124.4K Reputation points Independent Advisor

2026-04-04T18:39:14.5833333+00:00

Hi ,

Did you manage to solve the problem?

Thanks
Matheus Tecchio 20 Reputation points

2026-04-05T14:22:58.7333333+00:00

Hii,

So after my my BIOS update I haven't had any problem so on, my laptop still on ano no crashes, I will consider this as solved so.

Thanks for your help!
Twinspike 0 Reputation points

2026-04-06T12:38:33.99+00:00

This is not a hardware issue, this is an error that is appearing on many nvidia cards across the board, this is a clash between something in windows updates and something in nvidia drivers over the years. the biggest issue is that the error message tells us nothing. this is the responsibility of microsoft and nvidia to fix their software and report errors appropriately. look across the internet, there are reports of this error going back to at least windows vista. and all these "experts" do is give a list of "troubleshooting tips" that rarely find the exact cause or give a definitive fix. I have a computing degree, and the fix for this issue has eluded me for the last couple of years. I'm done with my games randomly crashing out for no other reason than, "oops the graphics card stopped working, we have no other details", meanwhile on top of the game crash we have varying other issues ranging from missing task bars, apps with black or white sections, completely black screens, full BSoD's or active restart. looks to me like this is just planned obsolescence by either microsoft, nvidia or both working together. there is no reason that any pc built in the last 10 years cannot function without these issues, the issue is that microsoft and nvidia want you to continually buy new gear and software, so they try to make you think your hardware is busted. want to prove me wrong? give me the solution to this non descriptive, catch all, useless error message!
Thu Phương Nguyễn 0 Reputation points

2026-06-14T10:57:41.3066667+00:00

Hi, my name is Thu Phuong. Would you mind taking a few minutes to help me? Thank you so much.

https://drive.google.com/drive/folders/14bGqQf8niEdr0dvAzcQ04BpNdZFj0GIq

2 additional answers

Your answer

Matheus Tecchio 20 Reputation points

2026-04-02T20:21:09.23+00:00

Thank you! This is the link for for my minidump folder I uploaded:
https://drive.google.com/drive/folders/1mQGPX4DkCq9hMty43n8yQW6xQZvHbstR?usp=sharing
Ivan B 124.4K Reputation points Independent Advisor

2026-04-02T20:37:53.0733333+00:00

Hi,

If all the minidumps report a failure with the Nvidia driver, this increases the chances of a hardware issue. Let's do the following: update the BIOS to the latest version and reinstall the chipset and Nvidia drivers.

Did you make any changes to the BIOS?

Thanks
Matheus Tecchio 20 Reputation points

2026-04-02T20:54:07.9+00:00

I ran a system check at MyAsus app and I just installed a new BIOS update, maybe that will sort the problem, if otherwise I better off contact Asus Support as it's likely to be a hardware issue.
Ivan B 124.4K Reputation points Independent Advisor

2026-04-02T20:58:03.7633333+00:00

Hi,

I also recommend reinstalling the video driver using DDU and installing the chipset drivers directly.

If the problem persists and it's a hardware issue, then you should contact Asus about the equipment problem.

Try it for about 24 hours.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable email notifications if you want to receive the related email notification for this thread.

Thanks
Matheus Tecchio 20 Reputation points

2026-04-02T20:59:32.4833333+00:00

Alright, thank you for your help, I will try it and return here!
Ivan B 124.4K Reputation points Independent Advisor

2026-04-02T21:03:24.29+00:00

Hii ,

I just wish you luck, keep me informed.

I also recommend Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.

Then perform a clean boot and if you want to uninstall applications that you do not use.

https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Thanks
Ivan B 124.4K Reputation points Independent Advisor

2026-04-04T18:39:14.5833333+00:00

Hi ,

Did you manage to solve the problem?

Thanks
Matheus Tecchio 20 Reputation points

2026-04-05T14:22:58.7333333+00:00

Hii,

So after my my BIOS update I haven't had any problem so on, my laptop still on ano no crashes, I will consider this as solved so.

Thanks for your help!
Twinspike 0 Reputation points

2026-04-06T12:38:33.99+00:00

This is not a hardware issue, this is an error that is appearing on many nvidia cards across the board, this is a clash between something in windows updates and something in nvidia drivers over the years. the biggest issue is that the error message tells us nothing. this is the responsibility of microsoft and nvidia to fix their software and report errors appropriately. look across the internet, there are reports of this error going back to at least windows vista. and all these "experts" do is give a list of "troubleshooting tips" that rarely find the exact cause or give a definitive fix. I have a computing degree, and the fix for this issue has eluded me for the last couple of years. I'm done with my games randomly crashing out for no other reason than, "oops the graphics card stopped working, we have no other details", meanwhile on top of the game crash we have varying other issues ranging from missing task bars, apps with black or white sections, completely black screens, full BSoD's or active restart. looks to me like this is just planned obsolescence by either microsoft, nvidia or both working together. there is no reason that any pc built in the last 10 years cannot function without these issues, the issue is that microsoft and nvidia want you to continually buy new gear and software, so they try to make you think your hardware is busted. want to prove me wrong? give me the solution to this non descriptive, catch all, useless error message!
Thu Phương Nguyễn 0 Reputation points

2026-06-14T10:57:41.3066667+00:00

Hi, my name is Thu Phuong. Would you mind taking a few minutes to help me? Thank you so much.

https://drive.google.com/drive/folders/14bGqQf8niEdr0dvAzcQ04BpNdZFj0GIq

Answer 1

bart 0

Exactly same issue for me. However it is 100% a windows update that is causing this. I didnt ran windows update for a few days and had no issues. Than without my consent windows ran updates and issues returned.

PS. Ofcourse i tried everything else for the past few weeks to pinpoint this issue, hence im sure it is a windows udpate.

Matheus Tecchio 20 Reputation points

2026-05-17T11:21:50.2833333+00:00

Yes, I installed Linux Mint and had no problem with it, so I guess it's another Microsoft problem. I won't use windows as Linux can run games now so Windows is useless nowadays
dB333 0 Reputation points

2026-09-18T12:12:43.5266667+00:00

This actually doesn't follow since the codebase for the Nvidia driver would be different for Linux.

I'm having the same issue now (RTX3060Ti), very infrequently (twice in 2 months) and both times while using MS Edge typing out an email and nothing else other than background tasks.

I'm wondering if the "Hardware acceleration" feature is causing a conflict. I'll report back if that's the case.

Answer 2

Event source nvlddmkm is the NVIDIA display driver. The Event Viewer text shows a TDR (Timeout Detection and Recovery) reset, which matches the VIDEO_TDR_FAILURE class of issues. On Windows 11 this is typically caused by display driver problems, GPU power/thermal issues, or system configuration.

Based on the documented guidance for VIDEO_TDR_FAILURE and Windows stop-code troubleshooting, use these steps:

Update the NVIDIA display driver and system firmware
Even though a newer NVIDIA driver was already installed, ensure all display‑related components are fully up to date:
- Install the latest NVIDIA driver that is certified for this GPU and Windows 11 build.
- Install all available Windows Updates (including optional driver/firmware updates) from Settings → Windows Update → Check for updates. This ensures the driver properly supports the TDR process and that any known GPU issues are patched.
- Check the ASUS support site for this exact laptop model and install the latest BIOS/UEFI and GPU/Chipset drivers provided there.
Check for hardware and configuration issues that can cause TDR
The VIDEO_TDR_FAILURE guidance lists several common causes:
- Over‑clocked components (CPU, GPU, or RAM). Return everything to stock settings in BIOS/UEFI and in any OEM utilities.
- Incorrect memory configuration or timings. Use default/auto memory settings.
- Insufficient system cooling. Ensure vents are clear, fans work properly, and the laptop is used on a hard surface. High temperatures can delay GPU responses and trigger TDR.
- Insufficient system power. Avoid undervolting or aggressive power‑saving profiles that might starve the GPU; test with the OEM “balanced” or “performance” power plan while plugged in.
- Defective hardware (GPU, RAM, motherboard). If TDR errors persist after software and configuration fixes, collect the crash information and contact ASUS support for hardware diagnostics.
Reduce GPU load and background activity
The documentation notes that heavy visual effects or too many background programs can delay GPU responses:
- Close unnecessary background apps, especially those using GPU acceleration (browsers, game overlays, screen recorders).
- Temporarily disable non‑essential overlays (game launchers, performance monitors) and test stability.
Use Event Viewer and crash dumps for further analysis
- Continue to monitor System logs in Event Viewer for repeated nvlddmkm errors or other device errors around the same time; this can help confirm whether only the NVIDIA driver is involved.
- If the system produces blue‑screen crashes with a VIDEO_TDR_FAILURE stop code, collect the dump files and, if comfortable, analyze them with WinDbg using !analyze and lm to confirm the faulting module and driver version.
If crashes continue after all software and configuration fixes
- Treat this as a likely hardware or OEM‑specific issue. Since the laptop is new, contact ASUS support with the Event Viewer logs and any blue‑screen information so they can check for known issues with this model (for example, power delivery or firmware problems) and arrange repair or replacement if needed.

These steps align with the official troubleshooting guidance for VIDEO_TDR_FAILURE and general Windows 11 stop‑code errors, focusing on display drivers, hardware stability, and system configuration.

References: