A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Microsoft Rewards points, balances, and any deductions cannot be viewed or changed from community forums or general support articles. Account-specific issues such as unexpected point deductions, suspensions, or corrections can only be investigated and resolved by the Microsoft Rewards support team, and no date can be provided here for when points might be restored.
To proceed, submit a detailed request directly to Microsoft Rewards Support so the Rewards team can review the account and transaction history:
- Go to the Microsoft Rewards support page: https://rewards.bing.com/support
- Sign in with the Microsoft account used for Rewards.
- Choose the appropriate category (for example, issues with points or account).
- Describe that points were automatically deducted after reporting an issue and request an investigation and correction.
Only the Rewards team can confirm what happened to the points and, if applicable, when or whether they will be returned.
References:
- Learn about Microsoft Rewards
- How to redeem Microsoft Rewards points
- Microsoft Rewards - Unable to redeem Rakuten/Amazon points due to SMS verification failure - Microsoft Q&A
- I dont know why im suspended from microsoft rewards - Microsoft Q&A
- How long does Temporarily Restricted last? Why am I being punished? - Microsoft Q&A
- Points for Bing search - Microsoft Q&A
- Issue with Microsoft Rewards – Roblox Gift Card Code Invalid - Microsoft Q&A