Certiport Certification Not Loaded

Nicholus Klouda 0 Reputation points
2026-03-25T16:13:26.4533333+00:00

I am not sure what to do but one of my MOS Exams was done through Certiport (their customer service is pretty poor) and it does not show on my Microsoft Account. I would like to have this on here and unsure if there is any way to get that loaded into my certification history on the Microsoft side.

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  1. AI answer

    2026-03-25T16:13:32.6033333+00:00

    MOS exams taken through Certiport do not currently sync into the Microsoft Learn profile or appear in the Microsoft Certification Dashboard. They must be managed and shared separately from the Certiport account.

    To use that MOS result, sign in to the Certiport portal and download or share the credential directly from there. It cannot be loaded or merged into the Microsoft Learn certification history at this time.

    For any account or access issues with the MOS exam on the Certiport side, contact Certiport Customer Service using the support options provided on their site.


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