I'm trying to redeem my xbox Rewards but it says I need a phone verification from my Microsoft account

Jay Destroyer 20 Reputation points
2026-03-25T00:35:24.5966667+00:00

I'm trying to redeem my Xbox Rewards but it says I need a phone verification from my Microsoft account and I don't know how to do that

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. AI answer

    2026-03-25T00:35:34.47+00:00

    To redeem Xbox/Microsoft Rewards, SMS verification must be completed on the Microsoft account using a valid phone number (not VoIP). Use these steps:

    1. Sign in to the Microsoft account security page and add a phone number as security info (mobile or landline only).
    2. When prompted, choose to receive a verification code by SMS or call.
    3. Enter the code exactly as received to verify the number.
    4. Return to the Microsoft Rewards/Xbox Rewards redemption page and try redeeming again.

    If verification fails or codes do not arrive:

    • Make sure the number is not a VoIP number; VoIP is not allowed for Rewards SMS verification.
    • Ensure the same phone number is not already used on more than 6 Microsoft Rewards accounts in the same household.
    • If there have been too many failed attempts, wait 48 hours before trying again.
    • Confirm that no VPN or proxy is in use and that the account region and physical location match, since Rewards redemptions must occur in the account’s home region.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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