A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Account suspension and unbanning for Microsoft Rewards cannot be handled from forums or general support articles; only the Microsoft Rewards team can review and change account status.
To seek reinstatement and find out why the account was suspended:
- Review the main policies that commonly lead to suspension, such as:
- Maintaining multiple user accounts.
- Providing inaccurate information (name, address, phone, email).
- Using VPNs, proxy services, bots, macros, mobile emulators, or other automated methods to earn points.
- Trying to earn or redeem points across different countries/regions (for example, redeeming points from outside the country where they were earned). These behaviors can result in loss of the ability to earn or redeem points, suspension, and invalidation of points.
- Contact Microsoft Rewards Support so the Rewards team can review the account directly. Use the support form at https://rewards.bing.com/support (as shown in similar Q&A cases) and provide details about the suspension and recent activity.
Only the Rewards support team can investigate the suspension and decide whether the account can be restored or points reinstated.
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