Cannot enroll to windows and xbox programe

Łukasz Majewski 0 Reputation points
2026-03-23T17:49:05.8266667+00:00

I try to entroll for windows and xbox programe. At the end of process where payment should be visible I received and error screen:
We're unable to complete your request

unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908

Microsoft Partner Center | Other
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  1. AI answer

    2026-03-23T17:49:17.1666667+00:00

    The error indicates an issue with the legacy, fee-based onboarding flow for Windows/Xbox developer accounts rather than with the account itself. Use the new company onboarding flow and, if needed, contact the dedicated Store support channel.

    Action steps:

    1. Start from the new Store developer entry point
      • Begin the onboarding at the Store marketing page: https://storedeveloper.microsoft.com (this is required to use the new flow in flighted markets).
      • Sign in with the Microsoft account intended for the developer account.
    2. Complete the new company onboarding flow
      • After sign-in, wait until the Apps & Games tile appears in Partner Center.
      • If it does not appear immediately:
        • Wait about 5 minutes and refresh the browser until the Apps & Games tile shows up, or
        • Navigate directly to the Partner Center Apps & Games page as described in the documentation.
      • From there, proceed with app/game submission setup. In flighted markets, registration fees are waived in this new flow.
    3. If still blocked or the error persists
      • For issues specifically with the new company onboarding flow (zero registration fees) in flighted markets, contact the dedicated inbox at ******@service.microsoft.com.
      • For any other Partner Center issues (account creation/management, app submission, certification, analytics), raise a support ticket via the Windows developer support channel: https://aka.ms/windowsdevelopersupport.

    These paths avoid the legacy registration/payment flow that can surface authorization errors like unauthorized_client during Windows/Xbox program enrollment.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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