Cannot enroll to windows and xbox programe

Łukasz Majewski 0 Reputation points
2026-03-23T17:49:05.8266667+00:00

I try to entroll for windows and xbox programe. At the end of process where payment should be visible I received and error screen:
We're unable to complete your request

unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908

Microsoft Partner Center | Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-03-23T17:49:17.1666667+00:00

    The error indicates an issue with the legacy, fee-based onboarding flow for Windows/Xbox developer accounts rather than with the account itself. Use the new company onboarding flow and, if needed, contact the dedicated Store support channel.

    Action steps:

    1. Start from the new Store developer entry point
      • Begin the onboarding at the Store marketing page: https://storedeveloper.microsoft.com (this is required to use the new flow in flighted markets).
      • Sign in with the Microsoft account intended for the developer account.
    2. Complete the new company onboarding flow
      • After sign-in, wait until the Apps & Games tile appears in Partner Center.
      • If it does not appear immediately:
        • Wait about 5 minutes and refresh the browser until the Apps & Games tile shows up, or
        • Navigate directly to the Partner Center Apps & Games page as described in the documentation.
      • From there, proceed with app/game submission setup. In flighted markets, registration fees are waived in this new flow.
    3. If still blocked or the error persists
      • For issues specifically with the new company onboarding flow (zero registration fees) in flighted markets, contact the dedicated inbox at ******@service.microsoft.com.
      • For any other Partner Center issues (account creation/management, app submission, certification, analytics), raise a support ticket via the Windows developer support channel: https://aka.ms/windowsdevelopersupport.

    These paths avoid the legacy registration/payment flow that can surface authorization errors like unauthorized_client during Windows/Xbox program enrollment.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.