Microsoft Azure Virtual Training Day: No Confirmation or Access Email Received

Patrício Vieira 0 Reputation points
2026-03-23T17:27:49.57+00:00

Hello,

I would like to report an issue regarding my registration for the Microsoft Azure Virtual Training Day: Data Fundamentals.

I initially registered for the session scheduled on March 13, 2026, at approximately 1:00 PM (Brasília time – Brazil). However, I did not receive any confirmation email after completing the registration. At the time, I found it unusual but decided to wait until the event date. On March 23, 2026, at the scheduled time, I still did not receive any email with access instructions.

As a result, I completed a new registration for the training scheduled on April 1–2, 2026 (details provided below). Unfortunately, I once again did not receive any confirmation email.

In both cases, I carefully checked my inbox as well as my spam folder, but found no messages.

This is now the second time I have registered for the same webinar without receiving any response. From what I have seen, this appears to be a known issue, but it has not yet been resolved.

Could you please investigate what might be happening with my registration and advise me on how to proceed to ensure my participation in the training?

Thank you in advance for your assistance.

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  1. AI answer

    2026-03-23T17:28:04.98+00:00

    For missing confirmation and access emails for Microsoft Azure Virtual Training Day registrations, the available guidance is:

    1. Verify all mail folders (including junk/spam) for messages from the event organizer or Microsoft. This has already been done in this case.
    2. When a course or webinar is scheduled through a Learning Partner or similar provider on Microsoft Learn, any confirmation, access details, or schedule changes are handled by that partner, not directly by Microsoft Learn.
    3. If no confirmation is received, the next step is to contact the Learning Partner or event organizer directly using the contact details on their site so they can:
      • Validate that the registration was completed.
      • Confirm the email address on file.
      • Resend the confirmation and access details.
    4. If the Learning Partner or organizer does not respond through their support channels, the issue can be escalated by posting in the official support forum for instructor-led training and Learning Partner scheduling issues: the Learning Partner instructor-led course scheduling on Learn support forum at https://trainingsupport.microsoft.com/en-us/iltvilt/forum.

    To proceed:

    • Use the event or Learning Partner’s website to locate their support or contact information and request verification and resending of the confirmation for both registrations.
    • If there is no response or the issue persists, post the details (event name, dates, region, and the email used to register) in the Learning Partner instructor-led course scheduling on Learn support forum so the support team can investigate and assist further.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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