iPad iOS not synching w/One Drive 3-22-2026

L S 0 Reputation points
2026-03-22T19:27:01.7066667+00:00

Unable to load photo on iPad photo app to OneDrive or from OneDrive to iPad. Per OneDrive, have used 218GB out of 1TB of storage. Have reset, resynched, uninstalled and re-installed all w/o success.

All settings are current per all instructions.

Linda

Microsoft 365 and Office | OneDrive | Other | iOS

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  1. Arlene D 36,225 Reputation points Independent Advisor
    2026-03-22T23:07:55.9633333+00:00

    Thanks for your reply.

    Are you using a work or school account in OneDrive?

    Camera Upload is only available for personal accounts. Open OneDrive, tap Me, and check the account type. If it is work or school, photo auto sync will not appear. Use the Photos app, select a photo, tap Share, then Save to OneDrive to upload. If it is a personal account, sign out of OneDrive, restart the iPad, sign in again, and allow all permissions when prompted to restore the Photos options.

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  2. L S 0 Reputation points
    2026-03-22T22:47:34.9433333+00:00

    I don’t have Camera Upload and Photo Access options in OneDrive settings. OneDrive has full access on the iPad. I did the Reset y’day and synched. I do not have Files on Demand. I have checked that my version of OneDrive is the latest..

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  3. Arlene D 36,225 Reputation points Independent Advisor
    2026-03-22T22:26:39.3133333+00:00

    Hi,

    Are you signed in with the same account in both the OneDrive app and iPad settings?

    Open the OneDrive app, tap Me, then Settings, and turn on Camera Upload and Photos access. Go to iPad Settings, select Privacy and Security, then Photos, and confirm OneDrive has Full Access. In OneDrive Settings, select Reset OneDrive, then sign in again and keep the app open while connected to Wi Fi and power so sync finishes. Also check Files On Demand is off in OneDrive settings if shown, then try uploading one photo from the Photos app using Share to OneDrive to test.

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