No phone number

Waylon Prater 20 Reputation points
2026-03-21T09:13:30.1233333+00:00

There is no option to add my phone number in the edit info or sign in preference on my account

Microsoft Edge | Profile, sync, and sign in | iOS
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  1. John Jefferson Doyon 87,730 Reputation points Independent Advisor
    2026-03-21T11:06:39.4433333+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Are you currently locked out of your account, or can you still sign in normally?
    2. Also, is this a personal Microsoft account (like Outlook/Hotmail), or a work/school account?

    If it’s a personal account, try adding your phone number here:

    • https://account.live.com/names/Manage
    • Click "Add phone number".
    • Verify country code.
    • Type your mobile number without space and without zero (0) at the beginning, and without these special characters: ( ) [ ] . - * /".
    • Then confirm the password.

    If the issue persists, please provide more details by answering my questions.

    Click "Add comment" below to let me know.

    Regards,

    John J.D.

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