Tenant blocked due to inactivity (AADSTS5000225) - Caught in Support Loop

Hi,

My Entra ID tenant has been suspended due to inactivity, and I am receiving the following error when trying to log in or use my applications: AADSTS5000225: This tenant has been blocked due to inactivity.

I cannot unblock it myself because there is no "Reactivate" button in the Azure Portal. Furthermore, because my admin account is a personal Microsoft Account (MSA), when I try to create a support ticket in the portal, the system incorrectly routes me to "Consumer Support." The Consumer Support team then rejects my ticket, telling me to contact "Commercial Support." But clicking the Commercial Support link redirects me back to the Azure Portal, creating an endless Catch-22 loop.

I urgently need this tenant reactivated for my development work. Could a Microsoft employee please help me escalate this to the data protection/commercial team or open an internal ticket for me?

Error Details:

• Error Code: AADSTS5000225
• Correlation ID: 019d0686-7090-7b54-9665-e16e59f8b1c9
• Trace ID: b7973e0c-a9d8-4988-ae93-05046d444b00

Thank you!