How can I cancel an unauthorised subscription to xbox?

To locate and cancel an unauthorized Xbox subscription, follow these steps:

1. Go to the Microsoft account Services & subscriptions page: https://account.microsoft.com/services and sign in with the Microsoft account that may be charged.
2. Under Services & subscriptions, look for any Xbox-related subscriptions (for example, Xbox Game Pass, Xbox Live Gold, or other Xbox services).
3. Select Manage next to the suspicious or unwanted Xbox subscription.
4. On the next page, choose Cancel (or Upgrade or Cancel, depending on what is shown).
5. Follow the on-screen steps to complete cancellation.

If the subscription was purchased through a third party (such as Google Play or the Apple App Store), it must be cancelled through that provider’s billing system, as described in the notes in the referenced articles.

For unrecognized or fraudulent charges, use the guidance in the billing-charge investigation article to review the charge details and then contact Microsoft support if needed.

To prevent further unauthorized purchases on Xbox consoles, configure the console to require a passkey for purchases:

1. On the Xbox controller, press the Xbox button to open the guide.
2. Go to System > Settings > Account > Sign-in, security & passkey.
3. Select Change my sign-in & security preferences.
4. Scroll right and select Customize.
5. Scroll right and select Ask for my passkey to make purchases.
6. Select Passkey required.

For additional help with Xbox subscription cancellation or refund requests, use the Xbox-specific subscription and refund support links in the references.

References:

• Cancel your Microsoft subscription
• How to get a refund on a Microsoft subscription
• Prevent unauthorized purchases from Microsoft Store
• Unable to cancel your Microsoft subscription
• How to connect with Help and Support - Microsoft Q&A
• fraud charges on microsoft account - Microsoft Q&A