Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
My tenant has been blocked due to inactivity (Error AADSTS5000225). I need to reactivate it
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Wanghm365
5
Reputation points
Hi,
My tenant has been blocked due to inactivity (Error AADSTS5000225). I need to reactivate it to continue developing my application. Here are my details:
- Trace ID：
- Correlation ID：
- Timestamp：
- email：
I don't know my Tenant ID because I can't log in right now.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator2026-03-19T04:04:28.62+00:00 Hello Wanghm365,
The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.
To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.
We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.
Once we have the requested details, we can proceed with your account reactivation
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
2026-03-20T07:28:08.7466667+00:00 Wanghm365 could you please share the requested details in private message.
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