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Merging the two accounts is not supported.
Microsoft accounts (including those created with work or school emails and those created with personal emails like Gmail) cannot be merged or combined into a single account. Data such as purchases, subscriptions, files, and history also cannot be transferred between accounts.
The only supported approach is to use the two accounts side by side:
- Add both accounts to Outlook so email from both can be accessed in one place. For Outlook on Windows, see the guidance in Add accounts to Outlook in the combining accounts article.
- Use separate profiles or sign-ins on devices and in Microsoft Edge if needed.
If one of the accounts has no important data or purchases, it can be closed after confirming nothing is needed from it, but its contents cannot be merged into the other account.
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