I would like to request a change to the name registered in my account.

2026-03-17T03:47:15.1933333+00:00

I need to request a name change.

When I registered for the exam, I encountered multiple errors, so I entered a "-" in the middle name field in order to complete the registration. However, at the test center I was instructed to remove the "-" from my name.

When I attempted to update my registration earlier, a message appeared instructing me to contact the help center, so I am reaching out to you now.

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  1. AI answer

    2026-03-17T03:47:24.6666667+00:00

    For a Microsoft certification or exam registration name change, the legal name on the certification profile must be updated through the official credentials support process.

    Follow these steps:

    1. Sign in to the Microsoft Learn profile used for the exam.
    2. Go to the profile settings page: https://learn.microsoft.com/en-us/users/me/settings
    3. Follow the instructions there to update the Legal Name.
    4. If a message appears telling you to contact Certification Support (or if the change cannot be completed online), use the Credentials Support channel:
      • Go to Credentials Support: https://www.aka.ms/credentialssupport
      • Submit a support request explaining that the middle name was entered as "-" during registration and that the test center requested removal.
      • Attach any required identification if requested by support.

    If this is specifically for a GitHub Certification exam, use the GitHub Certifications support path instead, as documented under GitHub Certifications in the credentials help page.

    Changes to legal name may require verification and must be handled by the support team; forum users and moderators cannot edit registration data.


    References:

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