Mt Power BI account is not working, Think it is expired licence. Help

Power BI and Microsoft 365 (Office) subscriptions are separate. Paying for an Office/Microsoft 365 Home/Personal subscription does not automatically give access to Power BI Pro or Premium Per User.

From the context provided:

• Power BI features such as email subscriptions and sharing require an active Power BI Pro or Premium Per User (PPU) license.
• If the Power BI Pro/PPU license has expired, access to those features stops, even if an Office/Microsoft 365 subscription is active.

To resolve this:

1. Verify that the correct work/school account is being used to sign in to Power BI (the same account that previously had Power BI access).
2. Check with the organization’s IT/help desk or Power BI administrator to confirm whether the Power BI license (Pro or PPU) is still assigned and active.
3. If self-service sign-up is disabled in the organization, IT must assign or purchase the appropriate Power BI license. The documentation notes that some organizations block self-service sign-up and centrally manage all licenses, including free ones.
4. If the account is a personal/home Microsoft 365 subscription (for home use), that subscription alone does not restore an expired Power BI Pro/PPU license; a Power BI license still needs to be assigned separately.

For direct billing or refund questions (for example, if the wrong subscription was purchased or if there is confusion about charges), the context indicates that community forums cannot access billing data. The recommended action is to contact Microsoft Customer Service/Billing support directly via the official Microsoft Support channels and work with them to review the subscription and charges.

References:

• Power BI self-service licensing and trial FAQ
• Troubleshoot email subscriptions for Power BI reports and dashboards
• Can I speak to someone? -- Billing issues - Microsoft Q&A Help!  I have a subscription with Microsoft, due 18.8.26.
• How to connect with Help and Support - Microsoft Q&A