Feedback about Copilot’s abilities and feature changes can be shared directly from within Copilot and related Microsoft 365 experiences.
For Copilot in Microsoft 365 apps (such as Word, Excel, PowerPoint):
- Use the thumbs up or thumbs down icons that appear next to a Copilot response.
- After selecting a thumb, fill in the feedback pane with details about the missing downloadable-file capability and how it affects productivity.
- Submit the feedback so it is sent to Microsoft and can be used to improve Copilot. This feedback is used to improve Copilot experiences and prioritize feature requests, but is not used to train the foundation models.
- If using Copilot at work or school and the thumbs or feedback pane do not appear, the organization’s IT admin may have disabled feedback.
For Copilot in Teams chats:
- In Teams, open the header menu: select the three dots next to the profile picture.
- Choose Feedback > Report a Problem.
- Select the AI Group Copilot category.
- Describe the issue with the removed file-generation capability and submit.
- Additionally, use the thumbs up/thumbs down icons on Copilot messages in Teams chats to rate responses and add verbatim comments.
For Copilot-powered features in Viva Connections (for example, news summaries):
- Use the thumbs up or thumbs down icons that appear within the Copilot-generated summary.
- Add comments explaining that the ability to generate downloadable files (such as .xlsx or PDF) is important and should be restored.
All of these channels send feedback to Microsoft for review and consideration when evolving Copilot capabilities.
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