Subject: Urgent: DP-750 scheduling issue — Unexpected error (ERROR_VUE_WIDE_BLOCK)

Shashank Deep 0 Reputation points
2026-03-16T10:49:51.74+00:00

Facing the issue, while scheduling exam

Dear Support Team,

I am unable to schedule the DP-750 exam due to an unexpected error on the scheduling page. The error message shows “Unexpected error” and the URL indicates ERROR_VUE_WIDE_BLOCK. I have attached screenshots of the issue.

What I’ve tried:

  • Cleared cache, tried multiple browsers and devices, used incognito mode
  • Attempted to escalate via the Learn scheduling flow but no resolution

Please escalate this issue and advise on a workaround to complete scheduling as soon as possible.

My details:

  • Name: [Your Name]
  • Microsoft account email: [your email]
  • Preferred exam location/date/time: [location/date/time]
  • Phone: [your phone]
  • Time zone: [timezone]

You can reach me at this email or by phone. Thank you for your urgent assistance.Dear Support Team,

I am unable to schedule the DP-750 exam due to an unexpected error on the scheduling page. The error message shows “Unexpected error” and the URL indicates ERROR_VUE_WIDE_BLOCK. I have attached screenshots of the issue.

What I’ve tried:

  • Cleared cache, tried multiple browsers and devices, used incognito mode
  • Attempted to escalate via the Learn scheduling flow but no resolution

Please escalate this issue and advise on a workaround to complete scheduling as soon as possible.

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  1. AI answer

    2026-03-16T10:50:10.5266667+00:00

    ERROR_VUE_WIDE_BLOCK indicates that the Pearson VUE account has been blocked, typically due to multiple failed payment attempts. This block prevents scheduling any Microsoft exam, including DP-750, and cannot be resolved by browser or device troubleshooting.

    To proceed, the block must be removed by Pearson VUE support. Use the Pearson VUE support link provided on the Microsoft Certification Support page to contact them and request that they review and lift the ERROR_VUE_WIDE_BLOCK on the account. After Pearson VUE removes the block, return to the DP-750 scheduling flow and attempt to book the exam again.

    If further issues occur after the block is lifted, open a case with Microsoft Credentials support for additional assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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