Hardware Dev Center enrollment suddenly deactivated – production driver signing blocked

We are an existing Windows Hardware Dev Center partner and have previously submitted and released drivers through the dashboard.

Recently the Hardware Dev Center tile disappeared for all users in our Partner Center tenant. When attempting to re-enroll we receive the message:

"Our records indicate that you have already enrolled into this program but your program registration is deactivated."

Details:

• Organization: xxxxxx

• Tenant: xxxxxxx

• Partner ID: 6076666

This appears to have disabled our Windows Hardware Developer Program enrollment.

Impact:

We currently need to release an emergency driver patch for enterprise customers, but cannot submit the driver for signing because the Hardware dashboard is no longer accessible.

We already opened a Partner Center support request but have not received a response.

Could someone from the Windows Hardware Dev Center / WHCP team help investigate or reactivate the enrollment?

Any guidance or escalation path would be greatly appreciated.

We filed a ticket with the Partner Center, 2603090040005569, but so far it just seems to sit there with no activity for days already.