How do you create ticket

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How do you create ticket

Liz Carreiro 0

Microsoft to do is telling me to create a ticket with Microsoft to do support. I do not know how to create a ticket

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Answer 1

For Microsoft To Do and other Microsoft 365 consumer apps, support tickets are created through the general Microsoft support channels or the appropriate admin/support portal, depending on the product and account type.

For Microsoft 365 services in general, the documented pattern is:

Go to the relevant Microsoft portal for the service (for example, Azure portal or Microsoft 365 admin center) and open the help/support area.
Start a new support request.
Fill in the problem description, select the service, and choose the problem type/subtype.
Provide contact details and submit.

Examples from Microsoft services that follow this pattern:

In Azure:
1. Open https://portal.azure.com and sign in.
2. Select Help + support in the left menu.
3. Select Create a support request.
4. Fill out Summary, Issue type, Service, Problem type, and Problem subtype, then select Next.
5. Add additional details and attachments, set severity, then review and create the ticket.
In Microsoft 365 (for tenants with an admin):
1. Sign in to the Microsoft 365 admin center.
2. Select Help & support.
3. Describe the issue, then choose Contact support.
4. Choose contact method (phone/email), fill in details, and submit.

If using To Do with a work or school account, an organization’s Microsoft 365 administrator typically needs to open the ticket through the Microsoft 365 admin center following the above steps.

If using To Do with a personal Microsoft account and the app tells to contact support, use the general Microsoft Support contact page or the Windows developer/Store support contact where applicable, and then raise a support ticket from there.

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