My Outlook got hacked now cant read emails

Paul Tan 0 Reputation points
2026-03-10T10:56:37.68+00:00

After my Outlook got hacked, I can sign in but cannot read email because everything was displayed upside down, backwards, and in foreign language. See attachment. What should I do?User's image

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Chloe-L 13,690 Reputation points Microsoft External Staff Moderator
    2026-03-10T20:41:26.8833333+00:00

    Hello Paul Tan,

    Thank you for posting to the Microsoft Q&A forum. 

    The reason everything appears this way is that the hackers changed your account's language interface to Hebrew. This is why your sidebar has moved to the right, the text aligns to the right, and the scrollbars have swapped sides. 

    To revert your inbox back to normal, please follow these steps

    Step 1: Change the Language Back to English 

    1. Click the Gear icon (Settings) in the top left corner of the screen. 
    2. Go to General > Language and time. 
    3. Change the language drop-down menu back to English. 
    4. Make sure to check the box to change the folder names to match the new language (this ensures your "Inbox" and "Sent" folders do not stay stuck in Hebrew). 
    5. Click Save at the bottom of the menu. 
    6. Refresh your browser page. Your layout should now be entirely back to normal. 

    User's imageUser's image

    Step 2: Remove Hacker Rules and Forwarding Now that you can read your screen again in English, it is critical to remove any hidden backdoors the hackers may have left behind to spy on your mail. 

    1. Click the Gear icon (Settings) in the top right corner. 
    2. Go to Mail > Rules and delete any rules you do not recognize. 
    3. Go to Mail > Forwarding and ensure automatic forwarding is turned off. 

    I hope this helps you get your inbox back to normal and fully secures your account. Please feel free to reply if you need further assistance! 

    Please note that our forum is a public platform, and I will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data


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  2. SD - IA 179.9K Reputation points Independent Advisor
    2026-03-10T11:38:39.7466667+00:00

    Hi Paul,

    They might have added you to an organization which is why you might be seeing a different language.

    Could you check if the region is correctly set at https://account.microsoft.com/profile page?

    You might have to use Browser translator.

    I’m eager to hear back and work together to find a solution.

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