Unable to Use Debit Card for Microsoft Copilot 365 Personal Free Trial

meutia hufyana 0 Reputation points
2026-03-09T04:15:01.5733333+00:00

Hello,

I am trying to start the 1-month free trial of Microsoft Copilot 365 Personal, but I am unable to proceed with the payment step using my debit card.

Every time I enter my debit card information and submit it, the page returns to the “Choose payment options” screen. All the input boxes are highlighted in red, even though I am confident that I have entered all the required information correctly and completely.

Because of this, I cannot continue the registration for the free trial.

Could you please help me understand why this is happening and how I can resolve the issue?

Thank you.

Microsoft Copilot | Microsoft 365 Copilot | Development
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