A cloud-based identity and access management service for securing user authentication and resource access
Azure "Default Directory" masking "Individual" MSA in Partner Center
Issue 1: Authentication Loop in Downloads Hub
I am an individual developer (MSA: <pii removed>) with a published app (FlyPhotos) in the Microsoft Store. I was managing it with Partner Center with no issues. From the last week, Downloads Hub within the Insights section has entered a perpetual sign-in loop and failure state. I suspect this has a connection with me logging in to Azure portal once with same email ID.
Symptoms: All other Partner Center pages (Overview, Submissions) function correctly. Only the Downloads Hub fails to load data.
Console Details from Browser:
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POST https://partner.microsoft.com/dashboard/maicppinsights/analyticsapi/partneruserengagementreturns 401 (Unauthorized).-
GET https://support-api-prod-afd-audaf4eybfc0g0ay.z01.azurefd.net/api/clientsessioncontextreturns 403 (Forbidden).
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Suspected Root Cause: The Downloads Hub is attempting to authenticate against a newly created Entra ID (Azure AD) tenant instead of my original Personal/MSA identity.
Issue 2: Identity Masking (App invisible in Partner Center)
The problem got worse after I created a trial Azure subscription with the same Outlook email ID. A Default Directory tenant was created. This tenant has masked the Personal/Shadow? Tenant where my published app and historical data reside.
- Personal Tenant -<PII REMOVED>
- Default Directory Tenant - <PII REMOVED>
Impact: When I log into the Partner Center, it defaults to the Default Directory context. Because my app was provisioned under my Personal identity, it is invisible in this new directory, and I cannot manage my store listings in Partner Center.
How Can I?
- Unlink/De-prioritize the Default Directory from my Partner Center profile.
- Restore/Force my Personal/MSA (Live ID) as the primary identity for all Partner Center services.
- Ensure the Downloads Hub correctly recognizes my Personal identity to resolve the 401 authentication error.
Note - I don't mind removing everything connected with Azure as access to my App is the most important priority now. Also it was done just to explorer Azure around.