Blocked website in family safety showing as “this site is now allowed”

Microsoft Family Safety web filters only control what can be accessed in Microsoft Edge; they do not directly prevent app installation from the Microsoft Store service itself.

To reduce the chance of installing Microsoft Store apps via the web:

1. Ensure web filtering is correctly configured for the child:
   • Go to family.microsoft.com and sign in as the family organizer.
   • Select the child, then Content filters > Web and search.
   • Turn on Filter inappropriate websites / Filter inappropriate websites and searches.
   • Turn on Only allow these websites / Only use allowed websites so only explicitly allowed URLs can be opened.
   • Add only the specific sites that should be allowed under Allowed sites and do not add the Microsoft Store web URLs there.
2. If a site shows “this site is now allowed” after being added to a block list, verify that it is not also present in any Always allowed / Allowed sites list for that child. If it is, remove it from the allowed list and keep it only in Always blocked / Blocked sites.
3. Use app and game filters to control Store apps themselves:
   • In the Family Safety app, select the child > Content filters > Apps and games.
   • Set Allow apps and games rated to the appropriate age so that apps above that rating require approval.
   • Add any specific Store apps that should never be used to the Never allowed list.
4. Remember that Family Safety web and search filters only work when the child is:
   • Using Microsoft Edge, and
   • Signed in with the child’s Microsoft account in Edge.

If the Microsoft Store website still appears as allowed even when listed as blocked, rely on the combination of:

• Only use allowed websites (so the child cannot browse freely to new domains), and
• Apps and games restrictions (so Store apps cannot be installed or used without approval),

rather than expecting the web block alone to fully prevent Store-based installs.

References:

• Filter websites and searches using Microsoft Family Safety
• Set up web and search filters for Family Safety
• Filter inappropriate apps and games on the Family Safety app
• Set up Microsoft Family Safety