Hi John,
Some Windows Update policies seem to be configured on the system. You can remove them using the batch file below.
- Visit the following link and download the zip file, and extract the batch file to the desktop.
https://gist.github.com/winhelponline/af9296c106448a664a6229d8146a85fd
- Right-click on the batch file, click Properties, click "Unblock" (if present), and OK.
- Double-click the batch file to run it.
- After it completes execution, don't close it yet.
- Right-click on that Command Prompt window, click "Edit" and click "Select all"
- Right-click on that Command Prompt window, click "Edit" and click "Copy" (This copies the output to the clipboard.)
- Paste the info (Ctrl + V) into your reply window.
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